Eli was excellent. Super professional, friendly and understanding. He was helpful when I had a question after my service regarding my new tires.
9/26/2024
Beverly J. VERIFIED CUSTOMER
Alyssa always provide excelleny customer service!
9/26/2024
Raafat N. VERIFIED CUSTOMER
It was a pleasure dealing with Michael Conner for service on my Lexus. Very polite, professional, well dressed and addressed all my concerns immediately.
9/26/2024
Nickole T. VERIFIED CUSTOMER
Frank was amazing and I am looking forward to working with him again on my Lexus IS350. Thank you so much for all the advice you provided and excellent customer service.
9/26/2024
Charles S. VERIFIED CUSTOMER
Helen is very good services
9/26/2024
Charles H. VERIFIED CUSTOMER
Helen was great. However, the technician who checked out the seat memory function also turned off the setting to turn interior lights on when the door is opened and did not turn it back on. I tried to find the solution in the owners manual, which was worthless. So I called Helen and she helped me get the lights back on.
9/26/2024
Jovita B. VERIFIED CUSTOMER
Excellent service from Alyssa
9/26/2024
Wendy N. VERIFIED CUSTOMER
Great customer service. Good with price break down. Had a great experience.
9/25/2024
Karen F. VERIFIED CUSTOMER
She helped and answered all my questions
9/25/2024
Lillian E. VERIFIED CUSTOMER
Customer service was great and very friendly, however I was disappointed to learn that the cover that goes around the wires are made out of soy, rodents are attracted to that , so unhappy about that
9/25/2024
Chelly S. VERIFIED CUSTOMER
She was helpful to me
9/25/2024
Sandra L. VERIFIED CUSTOMER
As usual excellent service by Helen .
I also like to commend Jose for going above and beyond in explaining features in my vehicle.
Hellen and Jose a truly asset to Crown Lexus!
9/25/2024
Theresa D. VERIFIED CUSTOMER
Mark was very attentive and professional, it was a pleasant service experience.
9/25/2024
Betty O. VERIFIED CUSTOMER
Chris is very courteous. He responded to all my questions and helped me decide what repairs/maintenance I want done.
9/25/2024
Palmer L. VERIFIED CUSTOMER
Great service always
9/25/2024
Karen B. VERIFIED CUSTOMER
He was very helpful and friendly
9/25/2024
Andrew S. VERIFIED CUSTOMER
Great service , thank you
9/25/2024
Brianna H. VERIFIED CUSTOMER
Chris Santos was incredibly helpful throughout the repair process. He was upfront about the costs and answered all of my questions about the inspection report. This was my first time having my car serviced at a Lexus dealership in the area, and I look forward to returning to Crown Lexus after this positive experience!
9/25/2024
Michele R. VERIFIED CUSTOMER
Frank was very knowledgeable. Explained a lot of things to me and was wonderful. I hope he stays with lexus for a long time. I will see him at my next visit.
9/25/2024
Marlene L. VERIFIED CUSTOMER
Tino provided me with excellent service. He was helpful, friendly, and accommodating.