Hello,
I had an excellent experience with Maria Navarro. Great customer service and very knowledgeable and helpful. Since you walk in the experience was unremarkable with her.
4/1/2026
Carlos M. VERIFIED CUSTOMER
Thank you Maria Navarro for your great, professional & welcoming customer service, I was really satisfied with my vehicle maintenance and experience.
4/1/2026
Stacey W. VERIFIED CUSTOMER
Very professional. Made sure me as a customer was completely satisfied with everything. Did constant follow-ups on my vehicle status. She was fantastic
4/1/2026
Fan T. VERIFIED CUSTOMER
Robert is nice and professional. I like his service.
4/1/2026
Arnaldo Aleman. VERIFIED CUSTOMER
Maria was how customer service should be every where great
4/1/2026
Nelly D. VERIFIED CUSTOMER
Excellent service, thanks
4/1/2026
Lucrecia M. VERIFIED CUSTOMER
Even though I feel unsafe all the time in this car. Out of all the dealerships I have gone to… I must say the Customer Service is absolutely the best.
4/1/2026
Bernie B. VERIFIED CUSTOMER
Elijah was very helpful and attentive.
4/1/2026
Lidia C. VERIFIED CUSTOMER
Tony is the best and I will continue to book my appointments with him. So helpful and honest.
4/1/2026
Floor Decor. VERIFIED CUSTOMER
Tony was exceptional! Look forward to working with him in the future!
4/1/2026
Veronica I. VERIFIED CUSTOMER
Christian is outstanding. I can rely him to take care of my vehicle and customer service needs. Most recently,I called him when I had a mechanical breakdown, and I left him a voicemail message. He called me back even though he was gone for the day. He facilitated everything with a colleague, so I would have assistance and a loaner car when I arrived with a my vehicle in tow. When it comes to service, he is proactive and thorough.
4/1/2026
Christine H. VERIFIED CUSTOMER
Chris is an amazing advisor. He walked me through everything and answered all my questions. I always get great service at Crown Lexus! Thank you!
4/1/2026
Elvis A. VERIFIED CUSTOMER
Jerry Temores was an exceptional service personnel. He was so professional and demonstrated an incredible customer service skills whiles I was there. He came to me every 15 mins to let me know where they are with my vehicle and made sure am comfortable and not bored. He also followed up with me after my service and made sure the vehicle is running smoothly the way it should. I couldn’t have a better service personnel than Jerry. He is a keeper for a major company like Lexus. Elvis A
3/31/2026
Nancy S. VERIFIED CUSTOMER
Mark Gray always goes above and beyond as my service advisor, and I was completely satisfied with his service and attention to detail.
3/31/2026
Crown Lexus. VERIFIED CUSTOMER
It was a great experience
3/31/2026
Tamara S. VERIFIED CUSTOMER
Jerry always takes great care of me. Thank you so much Jerry, I appreciate you.
3/31/2026
Dulio M. VERIFIED CUSTOMER
Awesome service
3/31/2026
Jen Z. VERIFIED CUSTOMER
Mark Gray was an awesome and amazing service provider! The only aspect that I am unhappy with was getting my car back with writing on the window. I do understand that I opted out of the car wash but I would prefer if someone would’ve removed that before receiving my car.
3/31/2026
Carlos V. VERIFIED CUSTOMER
Fast and easy
3/31/2026
Jillian S. VERIFIED CUSTOMER
Very satisfying visit. Helen made all the difference. She was professional while being so warm and personable. I would characterize her service as efficiency with a personal touch. The girl at the valet service was also very nice and provided smiling service. If I had to spend a couple of hours waiting, a place where the employees were pleasant and smiling is where I’d want to do so. Thankfully, Helen and everyone were so on the ball that I ended up not waiting very long. Thank you Helen and crew at Crown Lexus!