The check in and service were great but the delivery of my car after payment was poor at best. I stood outside in the cold weather for 15 min and waited for the valet to bring my car. He seemed lost and I had to ask him many times if I had to wait much longer. He didn’t even know the model of my car. It’s a shame I had to wait for him to figure it out when he could’ve just asked without having me wait.
3/6/2025
David R. VERIFIED CUSTOMER
Everything was fine and on time. Frank was very nice and professional.
3/6/2025
Erendira T. VERIFIED CUSTOMER
Thankyou to the exelent Customer service crue at the Ontsrio Lexus Diller.
Since our first visit you had made as feel always welcome!! We really appreciate!!thankyou to mr Gerando Temores for his excellent customer service.
3/6/2025
Phyllis M. VERIFIED CUSTOMER
Helen is amazing. Patient and friendly. Awesome associate.
3/6/2025
Terri R. VERIFIED CUSTOMER
I was very impressed at how well organized the service department was. Also, everyone was very helpful and friendly.
3/6/2025
George S. VERIFIED CUSTOMER
It was a pleasure.
3/6/2025
Derek D. VERIFIED CUSTOMER
Tony is always a professional, but warm, kind, nice, and friendly rep. Been with him for years and could not ask for anyone else.
3/6/2025
Timothy G. VERIFIED CUSTOMER
Mr.Ruiz is an outstanding service person to work with. I'm always welcomed by him when I visit.
3/6/2025
Joseph A. VERIFIED CUSTOMER
outstanding service!!!
3/6/2025
Dale D. VERIFIED CUSTOMER
Mark was positive, energetic and completely professional. He is a great guy to get to work with. Fortunate he is at Crown Lexus!
3/6/2025
Angelica L. VERIFIED CUSTOMER
He really took care of me and answered all my questions and great details. If I didn’t understand something, he was patient with his explanations to me. He’s definitely a great example of good customer services is!
3/5/2025
Rodolfo C. VERIFIED CUSTOMER
Really satisfied n pleased with da service
3/5/2025
Scott E. VERIFIED CUSTOMER
Frank Sepulveda’s service was definitely a 10 out of 10! My check-in process could not have gone any better or been more efficient, the service was completed exactly when he said it would be done, and pickup was just as quick as my check-in.
THANK YOU FRANK and CROWN LEXUS, I will definitely see you all soon!
3/5/2025
Vinh H. VERIFIED CUSTOMER
Miguel did a great job and provided wonderful service!
3/5/2025
Tahara S. VERIFIED CUSTOMER
Thank you Gerardo for the wonderful service.
3/5/2025
Jeffrey K. VERIFIED CUSTOMER
Excellent customer service
3/5/2025
Chris L. VERIFIED CUSTOMER
Tino’s awesome and I’m glad I got paired up with him.