Tony is the best. Explains everything thoroughly. Delivers vehicle on time. Arranged for tech expert to help solve questions I had. If we had the time, I could sit and talk with him for hours. Been a Crown Lexus customer since dealership opened in 1990. Tony is best service writer I have had in 35 years
4/5/2025
Valerie W. VERIFIED CUSTOMER
Mark and Helen always take good care of me . Great service
4/5/2025
Shinyoung K. VERIFIED CUSTOMER
Price was high but service was good
4/5/2025
Lorlyn P. VERIFIED CUSTOMER
She’s professional and with good customer service.
4/5/2025
Melvin H. VERIFIED CUSTOMER
Great service
4/5/2025
Adolfo M. VERIFIED CUSTOMER
Alyssa White provided excellent customer service from start to finish, by far the best service advisor I have dealt with.
4/5/2025
Jasmine P. VERIFIED CUSTOMER
Mark is always kind, attentive, and thorough. He is an asset to Lexus. Thank you, Mark for always taking care of me!
4/5/2025
Nita N. VERIFIED CUSTOMER
Tony is a pleasure to work with. His customer service is amazing and it always feels like I’m seeing an old friend when I walk through that door.
4/5/2025
Ana G. VERIFIED CUSTOMER
alyssa white was great !
4/5/2025
Lupeta R. VERIFIED CUSTOMER
Christian Santos was able to answer all of my questions and concerns. Thank you Christian!
4/5/2025
Rita M. VERIFIED CUSTOMER
Liked the service provided. Very helpfuland answering all my concerns.
4/4/2025
Alfonso P. VERIFIED CUSTOMER
We want to thank Helen for always taking good care of us and our needs.
4/4/2025
Yves T. VERIFIED CUSTOMER
Mike was amazing!!
4/4/2025
Michael H. VERIFIED CUSTOMER
My wife took the car in for service. She said Mike in service department did a great job. She said that while she was waiting for the service to be completed, she was sent a text by Crown Lexus telling her that she had missed her appointment. When she called number and told person who answered that she had checked in and was in waiting area and asked why she received the text, there was no answer. A little unsettling.
4/4/2025
Jeannie H. VERIFIED CUSTOMER
Service and personnel were good, timely and polite.
4/4/2025
Michelle T. VERIFIED CUSTOMER
Great service. Very professional. Thank you
4/4/2025
David C. VERIFIED CUSTOMER
Thank you for the outstanding service that Tony provided.
4/4/2025
Rosalina S. VERIFIED CUSTOMER
Awesome job Faustino and everyone else @ Crown Lexus!
4/4/2025
Jasmine C. VERIFIED CUSTOMER
Alyssa is always amazing! I drive all the way from Perris just because of the exceptional customer service she provides. She’s attentive, personable, and always makes me feel welcome. I truly enjoy coming to Crown Lexus thanks to the outstanding experience Alyssa consistently delivers.