Helen is fantastic, I have worked with many service advisors in my life, but she is by far the best, absolutely the reason I drive out of my way to your dealership is because of Helen
4/8/2025
Kenny G. VERIFIED CUSTOMER
Refused to fix issue covered by warranty instead blamed” outside source” in causing the issue. Vehicle is 5 months old. Lawyer has been notified and corp office will be contacted
4/8/2025
Edgardo A. VERIFIED CUSTOMER
Friendly, knowledgeable and professional.
4/8/2025
Eunice C. VERIFIED CUSTOMER
Very thorough with all questions.
4/6/2025
Hector A. VERIFIED CUSTOMER
Everything was done efficiently
4/6/2025
Zoraida D. VERIFIED CUSTOMER
Thank you Mark for the great customer service! You were very kind and knowledgeable!
We appreciate you Mark!
4/6/2025
Hipolito D. VERIFIED CUSTOMER
Helen Kessel excellent service advisor
4/6/2025
Richard S. VERIFIED CUSTOMER
Second time having Mark As our service provider. He is patient, thorough and addressed our needs even with a little hiccup from the maintenance. He quickly assured us and followed through. Hope we get him on our next visit.
Thanks Mark and Crown Lexus.
4/6/2025
Camille M. VERIFIED CUSTOMER
Appointment was prompt and service was quick!
4/6/2025
Oscar V. VERIFIED CUSTOMER
Helen She's just the best
4/6/2025
Justina D. VERIFIED CUSTOMER
Helen is the best! She always makes you feel welcomed!
4/6/2025
Shanier S. VERIFIED CUSTOMER
Alyssa was wonderful, explained everything so well and very polite, I absolutely love her pink desk
4/6/2025
Jonnie B. VERIFIED CUSTOMER
Did not get a courtesy car wash
4/6/2025
William G. VERIFIED CUSTOMER
Alyssa is the best ! She took very good care of me , very friendly and made my love for Lexus grow even more !
4/6/2025
Larraine P. VERIFIED CUSTOMER
I appreciate Tony Hang’s help and advice in maintaining my car’s good performance.
4/5/2025
Adonis C. VERIFIED CUSTOMER
We are very happy working with Mr. Ruiz. He has been helping our family with service for years on our Lexus vehicles. We will keep coming here as long as we get to work with him.
4/5/2025
Adriana L. VERIFIED CUSTOMER
Mike is an amazing service advisor, he was very nice and very understanding & patient with me.
He was able to help me get done what I need to get done on my vehicle.
I will going back to Mike.
4/5/2025
Lorraine R. VERIFIED CUSTOMER
Alyssa is extremely pleasant to work with. She really listens to concerns and takes care of business! ????