Mike helped mw get what I needed to get done! Thank you Mike!!
4/25/2025
Renee H. VERIFIED CUSTOMER
Very pleasant and friendly!
4/25/2025
Judy S. VERIFIED CUSTOMER
Alfred met and exceeded my expectations for service. He is knowledgeable, communicates well, and is pleasant to deal with.
4/25/2025
Sandra P. VERIFIED CUSTOMER
Everything was to my satisfaction
4/25/2025
Fay S. VERIFIED CUSTOMER
Faustino does an amazing job
4/25/2025
Jerom B. VERIFIED CUSTOMER
I always go to Alyssa and she never disappoints! Even when I move back to LA I’m still going to be making appointments over here as long as Alyssa is the one helping me out
4/24/2025
Durand R. VERIFIED CUSTOMER
Alfred was very couteous. Kept me updated on Progress and called me as soon as it was done.
4/24/2025
Shari Ann. VERIFIED CUSTOMER
As far as I know the service performed was satisfactory. The car wash seemed rushed but maybe it was where the car was sitting.
4/24/2025
Luis F. VERIFIED CUSTOMER
Yesterday I received a text stating my car was ready and just go to the cashier to pay. Tried to call Tony but was told he was not available and was transferred to someone covering him who also did not answer my call. So I decided to just go and pick up my car. When I arrived I was told the text was generated automatically and my car was not ready to be picked up. Needless to say I was disappointed and upset that I wasted my time driving to your Service Center. Maybe something needed to be done to address this issue like letting your operators know what’s going on. Thank you. Luis F
4/24/2025
Wendi E. VERIFIED CUSTOMER
Mark was excellent and exceeded all my expectations for the organization. I was very happy with my service. Mark was professional, yet personable and was willing to help me In every way and with good customer service I will always spend my money and time with Lexus as a customer.
4/24/2025
Jaime F. VERIFIED CUSTOMER
Alfred always takes care of me like family. Listens to my concerns and has them addressed.
4/24/2025
Anthony J. VERIFIED CUSTOMER
Frank Sepulveda provided excellent customer service
4/24/2025
Myra F. VERIFIED CUSTOMER
Tony was polite, personable and professional. Zero complaints.
4/24/2025
Shardaben P. VERIFIED CUSTOMER
Noon
4/24/2025
Paola V. VERIFIED CUSTOMER
Alyssa was great. After taking our car in for service and needing to go back because the work done was not done properly, left a sour taste in our mouth. Alyssa was supportive and understanding. She made our experience pleasant after needing to return.
I look forward to working with her in the future.
4/24/2025
Jana R. VERIFIED CUSTOMER
Mark Gray is obviously incompetent and unprofessional with no disclosure. I will NEVER work with him again. Crown Lexus as a dealer is just fine, I will be back.
4/24/2025
Mike S. VERIFIED CUSTOMER
Great job
4/24/2025
Manuel C. VERIFIED CUSTOMER
Terrific service and friendly staff, I don’t mind going to crown Lexus when it’s time to have my car serviced. The coffee machine is also a plus.
4/24/2025
Rose Ann. VERIFIED CUSTOMER
Frank my service rep was great but the whole process took a REALLY long time. There was a lot of back and forth with ordering the parts and having the insurance adjuster have to go back three times to inspect the car.