I wouldn’t take my car to any other dealer because of Tony. He is always very friendly and trustworthy. He is so personable with everyone he works with. I honestly feel I’m his only client.
8/7/2025
Scott H. VERIFIED CUSTOMER
Fast and easy
8/7/2025
Stacey L. VERIFIED CUSTOMER
Alfred was very kind and delivered the vehicle early. He also gave me a car for the day that helped me with my physical condition.
Thank you Alfred.
8/7/2025
Steven W. VERIFIED CUSTOMER
George is professional, helpful and listens to the issues. Great to have him at the dealership.
8/7/2025
Glenda P. VERIFIED CUSTOMER
Chris was great and very accommodating.
8/7/2025
Melissa G. VERIFIED CUSTOMER
Faustino was a fantastic service advisor who consistently was sending us updates regarding my vehicle! We will definitely reach out to work with him again.
8/7/2025
Rina C. VERIFIED CUSTOMER
He did a very good job and he is a amazing worker
8/7/2025
Jeri G. VERIFIED CUSTOMER
George was great however I do have a complaint about the 3% surcharge on credit card transactions. I would have preferred to use my credit card but I used my debit card to avoid the surcharge. Who thought this was a good idea? It’s definitely NOT helping your customer satisfaction scores!
8/7/2025
Latrice B. VERIFIED CUSTOMER
Thank you Micheal you were nice and professional
8/7/2025
Grant F. VERIFIED CUSTOMER
First time at Lexus, greeted promptly, also another team member walking by genuinely said Good Morning. George came out very quickly and guided me inside and he took care of it all. A lot of dealerships have you wait answer a bunch of questions. Went inside. Handled paperwork. I was a waiter and although there wasn’t anything wrong with waiting area, it wasn’t that big, did not have any work areas for those working while waiting. Again not bad but maybe could have more amenities. Car was promised in 90 and I was called at 88. Checked out professionally with George. Dropped my ticket at valet and had car in minutes. Only pet peeve and this is my thing is air was on full blast and seat had been moved. In my perfect service scenario I would not have to change anything back to my settings on my car. Radio, air, seat should all be the same. 9/10
8/7/2025
Lee Y. VERIFIED CUSTOMER
Very good
8/7/2025
Gregory W. VERIFIED CUSTOMER
Frienly and great service
8/7/2025
Virginia L. VERIFIED CUSTOMER
Alfred is exceptional and a pleasure to communicate with under unfortunate circumstances.
8/7/2025
Randy K. VERIFIED CUSTOMER
Alfred so professional and a great help! I totally trust him and always look forward to having my car look at by him and his team! Truly a professional!
8/7/2025
Claudia M. VERIFIED CUSTOMER
Great customer service
8/7/2025
David B. VERIFIED CUSTOMER
Very friendly and professional
8/7/2025
Nemrod G. VERIFIED CUSTOMER
Service representative was extremely helpful and kept me up-to-date the whole time. Great service!
8/7/2025
Mirna B. VERIFIED CUSTOMER
George was great and provided awesome customer service! Thank you for all your help!