George was extremely knowledgeable and patient. I appreciate his helpfulness and swift service.
8/6/2025
Darlene H. VERIFIED CUSTOMER
Thank you Jason, Alfred, Tino and Robert for courteous ands professional care.
8/6/2025
Glenn F. VERIFIED CUSTOMER
Thank you the wonderful service.
8/6/2025
Melvin G. VERIFIED CUSTOMER
I had an incredible experience with Faustino Ruiz and the service team! From start to finish, they went above and beyond to help me resolve a leaking rear shock issue on my vehicle. Not only did they identify and address the problem quickly, but they also assisted me in navigating my extended warranty coverage—something I was genuinely stressed about. Faustino made the entire process smooth and stress-free with clear communication, honest guidance, and excellent customer care. It’s rare to find a service advisor who truly advocates for the customer, and I’m extremely grateful for the time and attention I received.
8/6/2025
Adrian P. VERIFIED CUSTOMER
Just wanted to say how helpful and caring my Lexus representative Faustino was during my recent maintenance of my vehicle. Faustino always treats me like I’m family and goes the extra mile. Usually I don’t look forward to getting maintenance done to my vehicle at other dealerships but my experiences at Crown Lexus Ontario have always been amazing.
8/6/2025
Jennifer R. VERIFIED CUSTOMER
Car broke down Friday late afternoon. I've never been to your location before. Jerry handled it and made me feel.so comfortable and welcome. Super glad you were able to fit me in. Life saver!
8/6/2025
Alejandra V. VERIFIED CUSTOMER
Thank you so much for your service! Everything was great, like always!
8/5/2025
Veth R. VERIFIED CUSTOMER
Very friendly and good service. Thank you ????????????????????????????????????????
8/5/2025
Vickey P. VERIFIED CUSTOMER
I appreciate the great customer service
8/5/2025
Kristin W. VERIFIED CUSTOMER
Gerardo provided excellent service. He was very thorough and explained every repair needed and attentive to keeping us informed of the status.
8/5/2025
Jae L. VERIFIED CUSTOMER
Mr Jerry Temores has provided me with exceptional service today. He went out of his way to secure me a loaner on short notice so I was able to finish all of my tasks while my RX500h was in for service. 5 star service today. Totally changed how my day could have turned out. Your the best.
8/5/2025
Kent B. VERIFIED CUSTOMER
It was good
8/5/2025
Yvonne M. VERIFIED CUSTOMER
he was great
8/4/2025
Kirkchelle H. VERIFIED CUSTOMER
Chis Santos is always helpful and polite. He has a positive attitude when greeting all guests, and is very skilled with Lexus’s handling of their vehicles. I am always impressed and totally satisfied with the outcome of my visits at Lexus when welcomed by Mr Santos.
8/4/2025
Carlos E. VERIFIED CUSTOMER
I will highly recommend this place to anyone
8/3/2025
Maria Yolanda. VERIFIED CUSTOMER
Excellent service
8/3/2025
Angelo R. VERIFIED CUSTOMER
respectful.informed me thenservice history and what needs to be done
8/3/2025
Marcy C. VERIFIED CUSTOMER
He provided excellent service and recommendations. I really appreciate him and Crown Lexus for their expertise. Please give my best to Tino for me. Thanks!
8/3/2025
Darvish S. VERIFIED CUSTOMER
Yes I was completely satisfied and Mr. Faustino Ruiz Is a very helpful
Man I really appreciated and the facility was nice and organised