Mark Gray was so polite, made me feel welcome, and provided an excellent customer service.
8/15/2025
Thomas C. VERIFIED CUSTOMER
Jerry provided me with excellent / timely support. I was very impressed with the entire experience .
8/15/2025
Lili B. VERIFIED CUSTOMER
Robert is very personal and extremely helpful. He is the one I will recommend anyone anytime to go for for a car service! You will find by yourself how wonderful he is!
Also George Gozales, he is so knowledgeable regarding tires. Tires repair go for Mr George! You won’t be disappointed.
8/15/2025
Anthony O. VERIFIED CUSTOMER
I appreciate the professionalism and service from Tony Hang.
8/15/2025
Mark Y. VERIFIED CUSTOMER
Working with Alfred was great, I would highly recommend someone to use your services with employees like him
8/15/2025
Luis O. VERIFIED CUSTOMER
Excellent friendly service.
8/15/2025
Robert G. VERIFIED CUSTOMER
Alfred is a very good service writer. Good man to do business with.
8/15/2025
Anthony R. VERIFIED CUSTOMER
Great Service
8/15/2025
Xi F. VERIFIED CUSTOMER
Excellent Service.
8/15/2025
Trinh H. VERIFIED CUSTOMER
Very good
8/15/2025
Adriana M. VERIFIED CUSTOMER
Very happy with the service and very satisfied with the help from Michael Connor
8/15/2025
Jane W. VERIFIED CUSTOMER
Christian provided first-class service. From his warm welcome, clear communication about today’s service, to connecting me with Emily Rodriguez to help me with Apple Car Play, Christian displayed the attention to detail that makes Lexus a luxury brand.
8/15/2025
Micheal L. VERIFIED CUSTOMER
George has been great. Every time I go to Crown Lexus for any service George has always helped me with the best customer service. Because of George I will always be going back to Crown Lexus for any service I need on my cars.
8/15/2025
Cheryle M. VERIFIED CUSTOMER
Christian was wonderful and keep me updated on everything that was going on with my car
8/15/2025
David V. VERIFIED CUSTOMER
Robert was very helpful and provided timely communication on repair. Great job!
8/15/2025
Chia H. VERIFIED CUSTOMER
Always above the point, very knowledgeable
8/15/2025
Kyla G. VERIFIED CUSTOMER
I love Gerry, great communicator. I hope if I have to do another out of routine service, it is with him.
The sales people could learn from him. P.S., I bought my vehicle at Longo because of the sales' team there.
If Gerry sold cars too, he'd be able to talk me into a vehicle. I feel like I can trust him. That matters to people in times like today.
8/15/2025
Younghee H. VERIFIED CUSTOMER
Helen,You are very professional
Thank you for the great service.