Summer is a great service advisor, she provided a detailed explanation of this maintenance cycle and helped in a rough cost estimate for the next maintenance.
12/27/2023
Cindy O. VERIFIED CUSTOMER
Great experience
12/27/2023
Mary G. VERIFIED CUSTOMER
I asked for all communication be through texts. That was done and I was informed each step of the way.
12/27/2023
Rebecca N. VERIFIED CUSTOMER
I scheduled my truck for an oil change but once I got to the dealership I was told that even though my oil change light was on and the sticker that was put on by Toyota said it was due for an oil change. I was told that I did not need an oil change for another 4,000 miles. Had I been told all of this information when I called to set up the appt I would not have wasted my morning for what I thought was an oil change appt. Although I did appreciate the wash of my truck.
12/27/2023
Linda H. VERIFIED CUSTOMER
Very courteous and helpful.
12/24/2023
Gregory W. VERIFIED CUSTOMER
Sincerely appreciate Alicia getting my Tacoma in for service before the holidays. First time using this dealerships service department and will definitely be back! Wholeheartedly recommend!
12/23/2023
Worthy P. VERIFIED CUSTOMER
Very happy with dealership. Took time in service department to talk with mechanics as well about future services.
12/23/2023
Jason S. VERIFIED CUSTOMER
Thank you
12/23/2023
Marlon M. VERIFIED CUSTOMER
Did a very good job. Very courteous.
12/23/2023
Michele M. VERIFIED CUSTOMER
Very friendly and welcoming
12/23/2023
Amanda B. VERIFIED CUSTOMER
Everything went smoothly! Thanks
12/22/2023
Judith G. VERIFIED CUSTOMER
Very efficient service. Made a new pot of coffee. Brought my paperwork to me in the waiting area, because she knew I was covered up writing Christmas cards. Very thoughtful young woman, doing an excellent job, all alone.
12/21/2023
Shane B. VERIFIED CUSTOMER
Thank you for getting us diagnosed and repaired in the same evening. Please recognize the mechanic and staff that worked late to make it happen.
12/21/2023
Patrick B. VERIFIED CUSTOMER
Very satisfied nice customer service!
12/21/2023
John G. VERIFIED CUSTOMER
Friendly and great customer service!!
12/21/2023
Melvin S. VERIFIED CUSTOMER
Every one did a great job have a Merry Christmas
12/21/2023
Terry T. VERIFIED CUSTOMER
Thanks
12/20/2023
John B. VERIFIED CUSTOMER
Always a pleasure getting service work done. Have been dealing with Buckhannon Toyota for several years now. It's like going to visit family.
12/20/2023
Bradford S. VERIFIED CUSTOMER
We were very happy with the service we got at Toyota today.
The lady answered all of our questions and treated us very well. We will be back again. Thanks very much!’