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Real Reviews from VERIFIED CUSTOMERS
Linda W. VERIFIED CUSTOMER
Summer was very efficient and I was completely satisfied with the way. She handled me as a new customer. I have moved to the area from Morgantown and she is every bit what I had expected out of Ron Sloan at University Toyota garage. I have nothing to say bad about my experience at either place..
7/21/2023
Phyllis H. VERIFIED CUSTOMER
Summer was very professional and helpful. We were very grateful for the timely service we received.
7/21/2023
Savannah G. VERIFIED CUSTOMER
Summer is the absolute best!
7/20/2023
Vernon P. VERIFIED CUSTOMER
The service tech did a very good job installing the trailor hitch on our new 2023 Rav 4
7/20/2023
Lisa B. VERIFIED CUSTOMER
Sales person was very helpful, and polite.
7/20/2023
Ben L. VERIFIED CUSTOMER
Thank you for the great service. All employees I encountered were helpful and friendly. We really enjoy Buckhannon Toyota and have complete trust in them with our vehicles!
7/19/2023
Ana O. VERIFIED CUSTOMER
Great service, Alicia is so sweet and is always amazing.
7/18/2023
Douglas S. VERIFIED CUSTOMER
Very pleased
7/18/2023
Jeremy B. VERIFIED CUSTOMER
Great service.
7/18/2023
Brad W. VERIFIED CUSTOMER
Thanks for everything!! You were great.
7/17/2023
Ed C. VERIFIED CUSTOMER
You need to speed your service up. Over an hour and a half to do an oil change, rotate tires, and clean and treat battery terminals is excessive.
7/17/2023
Robert C. VERIFIED CUSTOMER
Took just a little longer than expected but still satisfied with the service completed and the customer service.
7/17/2023
Jennifer N. VERIFIED CUSTOMER
Excellent service. They came out to my car when I arrived with no wait time. They kept me posted on how things were going. Then they had my car washed before I finished. Really pleased with service.
7/15/2023
Quinten S. VERIFIED CUSTOMER
Thank you u summer
7/15/2023
Shane F. VERIFIED CUSTOMER
Summer was friendly and a pleasure to deal with.
7/15/2023
Marie F. VERIFIED CUSTOMER
Everyone in the service department deserves an A+++! They were professional, friendly, responsive, and considerate. The mechanics did a great job diagnosing and repairing my car. I feel very safe driving it. A big thank you to all!
7/14/2023
Susan M. VERIFIED CUSTOMER
I have always had good experiences with Buckhannon Toyota. The Customer Service is excellent, the Mechanics listen and understood my problem and concerns. I was treated with dignity and respect. Like I knew what I was talking about. Which was nice. Oooo, yes Summer Richards,was Amazing. She was kind and understanding. She was knowledgeable, about my issues,and the work that needs to be done. She printed out the estimate of everything that needs to be done. Then she explained,everything in detail, in words that I could understand. If and when I need to purchase a new/used vehicle, I will definitely come to Buckhannon Toyota,first. I have had good experiences, in the past with Toyota. I have had three Toyotas. I had a Yaris, for nine months. I loved it. I hit a deer, on my way to work. I totaled it, but still drove it to work, that morning. I called it Sherman. Like the General/tank. The next one was a Corolla. It was a great car. 2011, got it in 2012. Drove it until December of 2020. When we bought the Rav4. The only reason we did, was because I needed all wheel drive. Unfortunately I have not had the best experience with this Rav4. It was used, and not taken the best care of. Live and learn. It will not stop me from buying Toyotas in the future. I would love to have a Camry. Totaly in love with the 2021 Camry. I drove one for two weeks while my Corolla was getting repainted. Oooo, if I could have bought it, I would be driving it right now. It was red. Beautiful. I took pictures of it. I got a lot of compliments on it. From strangers. Nice. Thank you. Toyotas are great. Keep up the good work. If you wanna give one away, I'll take it.
7/14/2023
Thomas H. VERIFIED CUSTOMER
Beautiful lady. Professional. Handle everything with a smile. Keep me updated on my progress with the vehicle and explain everything very well.
7/14/2023
Larry L. VERIFIED CUSTOMER
Next time call and let me know when it’s done
7/14/2023
Charles E. VERIFIED CUSTOMER
Excellent service
7/13/2023