My running boards were damaged during the maintenance service by the lift. Service department was made aware of the situation and manager stated it would be replaced.
9/25/2023
Linda B. VERIFIED CUSTOMER
I was very impressed with their ability to service my Rav on such short notice while I was in Buckhannon. Thank you for doing that
9/25/2023
George P. VERIFIED CUSTOMER
Gabrielle was a very pleasant young lady and was very efficient in checking us in and out.
9/25/2023
Leslie R. VERIFIED CUSTOMER
From what I can tell the vibration I was feeling/hearing is gone, but I need to drive it some more, another day or so to be able to confirm 100%,but again i believe it is,
9/23/2023
Darryl A. VERIFIED CUSTOMER
I was extremely happy with the service manager Josh. He took care of our issues with the truck fuse and treated us fairly when it came to paying for the bill. I appreciate that he went the extra mile for help us! Thank you, Josh!
9/22/2023
Latham Pool. VERIFIED CUSTOMER
Great customer service.
9/22/2023
David G. VERIFIED CUSTOMER
None
9/21/2023
Brian G. VERIFIED CUSTOMER
All perfect
9/20/2023
Janet L. VERIFIED CUSTOMER
Appreciate your help and assistance with my vehicle
9/20/2023
Ronnie C. VERIFIED CUSTOMER
Thank you so much for your help with my Tacoma!
9/20/2023
Robert H. VERIFIED CUSTOMER
Good friendly people. And do good work on vehicles
9/18/2023
Cameron F. VERIFIED CUSTOMER
Awesome as usual
9/18/2023
Dennis B. VERIFIED CUSTOMER
I think some of the younger service tech’s needs to go to school.
9/18/2023
Rose D. VERIFIED CUSTOMER
Daughter says she never received customer participation notice about A frame replacement. $14,000 is pretty steep for a single 41 year old female Rules are rules however. Buckhannon Toyota was bound. Sad. Staff was very nice and helpful. Fortunately, we, her parents were able to defeay part of the cost.
9/17/2023
Daniel S. VERIFIED CUSTOMER
As always, everything went great and service was prompt.
I go out of my way to get any and all maintenance performed at Buckhannon Toyota.
9/16/2023
Donna D. VERIFIED CUSTOMER
Great job!
9/16/2023
Angela D. VERIFIED CUSTOMER
Summer is both professional and knowledgeable. I love that they wash my car.
9/15/2023
Pamela C. VERIFIED CUSTOMER
Outstanding service delivered in a very friendly and professional manner! Thank you
9/13/2023
Lydia H. VERIFIED CUSTOMER
The service department was excellent and I have no complaints at all about the staff or the service I received… It was exemplary. The only reason for indicating “no” on this survey is that I found out today that my trailer hitch on my car does not work because it is an aftermarket hitch, I purchased this car from Buckhannon Toyota and was not aware of this problem. It was disappointing to find out that Service could not fix it or work on it because it was aftermarket. I was told it would be over $1800 to replace it, which is not something I can do, but certainly is a disclosable item should I sell or trade the car.
9/13/2023
Joshua W. VERIFIED CUSTOMER
Very nice friendly and professional give her a 5 star ????