Coad people are the best!! Very professional and caring people. I will always have a Toyota Highlander and I will always choose Coad Toyota..
7/13/2023
Bradley O. VERIFIED CUSTOMER
The staff was very knowledgeable and answered all of my questions.
7/13/2023
Whenna Q. VERIFIED CUSTOMER
You are completely professional and take great care of my Lexus. I really appreciate every aspect of your service. Thank you.
7/12/2023
Timothy K. VERIFIED CUSTOMER
Great overall experience I appreciate the help with the billing and time taken to do the job quickly.
7/12/2023
Joan C. VERIFIED CUSTOMER
Good staff. Appreciated the timely job.
7/12/2023
Dale K. VERIFIED CUSTOMER
Good service
7/12/2023
Hayley D. VERIFIED CUSTOMER
Ashley and the whole team provided excellent customer service!
7/12/2023
Deb S. VERIFIED CUSTOMER
Had blown a tire. Had the donut on.
So did not call and make appointment. I perceived an attitude that I should have called. Okay, she didn’t know I was like 10 minutes away from your location when I blew the tire.
Clerk did not look at tire that had blown, which was in the trunk. If she would have she would have known that you did have a like tire in stock.
Initially had been told the tires you had were completely different from what was on my car.
Was happy that was out in a little more than 2 hours.
Took a while to get my car seat back as it was when I arrived.
Thank you
7/11/2023
Susan S. VERIFIED CUSTOMER
Ashley is always so friendly , knowledgeable & professional. One of the reasons I return for service!
7/11/2023
Bill B. VERIFIED CUSTOMER
Outstanding and friendly service.
7/11/2023
Jeffrey D. VERIFIED CUSTOMER
Friendly people and great service
7/11/2023
Stefanie H. VERIFIED CUSTOMER
Arrived a little early for my 8 am appointment. Waited outside the automatic doors until about 8:10-8:16. They never opened. Had to go inside to get someone to go to the service desk & open the garage doors for me. They said they didn’t know there was an appointment because I did it online. But yet I got texts & a text the day before to verify my appointment? Which I did. Other than that, the service was wonderful. No issues.
7/10/2023
Courtney E. VERIFIED CUSTOMER
Very helpful! Thank you for taking care of our family van.
7/9/2023
Todd M. VERIFIED CUSTOMER
Great experience as usual
7/8/2023
Teresa P. VERIFIED CUSTOMER
Everything was great!
7/8/2023
Cynthia B. VERIFIED CUSTOMER
Great people and service
7/7/2023
W Keith. VERIFIED CUSTOMER
This was my first time using Coad Toyota. Everyone was polite and professional. The communication was excellent. The multi point inspection link sent to my phone was useful but the actual comments / notes on that form are not terribly clear.
For example, I was having two new tires put on but there was a note about changing orientation of “directional tires” - my Rav4 does not have directional tires. I was informed that was probably an auto-population of the system or human error, but it definitely added confusion and made me question what I was being charged for. I was given a satisfactory explanation when I called to inquire, but that error is absolutely the reason I did not use the link to pay remotely and insisted on paying in person and reviewing the paperwork before I paid.
7/7/2023
Paducah &. VERIFIED CUSTOMER
Dalen was very helpful, informative, friendly, and kept me updated on the status of my service.