In and out right at an hour for a Toyota care service
5/17/2025
Craig M. VERIFIED CUSTOMER
He’s your best advisor you have. I wish that there was that same quality on Saturdays. Since I come from Hillsboro I always come on Saturday because of my schedule. He is a true person who believes in customer service.
5/17/2025
Thomas C. VERIFIED CUSTOMER
She was great. Thank you!
5/17/2025
Susan L. VERIFIED CUSTOMER
Everything went smoothly. Great customer service. Nice waiting room.
5/17/2025
YALE P. VERIFIED CUSTOMER
First class service!
5/17/2025
Donald O. VERIFIED CUSTOMER
Okay
5/17/2025
Ephraim R. VERIFIED CUSTOMER
I left the vehicle with you with a quarter tank. When I picked it up it was empty. It would have been nice if you had replaced the quarter tank.
5/16/2025
Craig M. VERIFIED CUSTOMER
Well we screwed up on our appointment dates and Tommy still made it happen for both cars that were detailed. The customer service that you have really makes Lillard Toyota the best in the west. Brian has instilled alot of good people within the dealership. I appreciate Phil and Brock as well.
Thanks again for your team.
5/16/2025
Arthur S. VERIFIED CUSTOMER
crew help with learning more about the car
5/16/2025
Craig W. VERIFIED CUSTOMER
Excellent service, thank you!!
5/16/2025
Kenneth R. VERIFIED CUSTOMER
Isaiah was very helpful in communicating with us what needed to be done and recommended service going forward. Pleasant experience overall!
5/15/2025
MICHAEL B. VERIFIED CUSTOMER
I appreciate the quick and freindly service I’ve received!
5/15/2025
Laura M. VERIFIED CUSTOMER
everyone was super friendly and top notch!
5/15/2025
Victor K. VERIFIED CUSTOMER
Bill was not right but he checked it out and got it right good job
5/15/2025
Candice S. VERIFIED CUSTOMER
Wonderful service and very personable staff. Have done business with this department for years and it has been top notch.
5/14/2025
John C. VERIFIED CUSTOMER
I am John’s Curl’s wife Glenda. I had our car in for service last week and John’s truck in for service this week and everyone was so wonderful. While our truck was being serviced my neighbor’s puppy had a medical emergency and Mike drove me home so I could rush them to a vet in Salem. The next day Michaela arranged for Mike to pick me up so I could pay for my bill and get our truck. I really can’t express how grateful I am for everyone at the service counter, Michaela and Mike he was the absolute best ever. Thank you for providing such awesome professional and kind experiences for us.
5/14/2025
Kenya S. VERIFIED CUSTOMER
Very thorough and very knowledgeable! I appreciated her service!
5/14/2025
Daniel L. VERIFIED CUSTOMER
I'm bringing my vehicle back tommorrow. They did not fix the problem.
5/14/2025
Bruce T. VERIFIED CUSTOMER
I travel 50 miles and pass other dealers to come back to Lillard foe service. I appreciate your large service drive in bay, so cars can get in and out damage free. All the staff are always friendly and helpful. Thanks!