Payton was great to work with and keep things moving. My mom and I had dropped our cats off together and when she couldn't reach my mom she called me knowing we were together. We truly appreciated her going the extra step to help us. Thank you
3/21/2023
Rob E. VERIFIED CUSTOMER
Way too expensive for a simple oil change! You forgot to reinstall cabin filter, and $50 for that filter which I can buy for $10 is totally ridiculous.
3/21/2023
Loren V. VERIFIED CUSTOMER
While living in Salem I purchased the Tundra from Capitol and had service performed there. They always washed the truck. I miss that courtesy.
3/21/2023
Terry K. VERIFIED CUSTOMER
Was told about something that was incorrect.
3/20/2023
Julie W. VERIFIED CUSTOMER
Thank you!
3/20/2023
Scott B. VERIFIED CUSTOMER
My vehicle was over filled with oil. When I went to get in my vehicle it stunk so bad of body Oder that I had to let it air out for hours and still couldn’t get smell out. Using disinfectant and air freshener. Hope it takes care of it. As it was disgusting. I bring my truck to a dealership because I want the best service I can get for my vehicle by professional technicians. Austen, my service advisor was stuck in the middle of a bad situation because of other employees. He did a great job in resolving the issues. But seriously technicians don’t pay attention to what is on the tickets for service requested and leaving a vehicle contaminated with bad hygiene, body odor that literally won’t even air out is pretty ridiculous as to how it has not been addressed because I’m sure there’s other people that have said something.
3/19/2023
Marilyn H. VERIFIED CUSTOMER
Okay.
3/19/2023
Sherry Z. VERIFIED CUSTOMER
Very nice guys!
3/19/2023
Aaron M. VERIFIED CUSTOMER
I was dissatisfied because I drove an hour and half to have my car that I bought 2 weeks ago from you guys car serviced under warranty and they fixed it and told me that I was still required to pay a portion out of pocket which I was surprised by. They dropped it $25 which appreciate but still frustrated that I had to pay for it since it was under warranty.
3/19/2023
Dylan A. VERIFIED CUSTOMER
Austen all week went a over and beyond for me and did things and communicated with me more then needed. I have always bought my cars and had them serviced and people like Austen are the reason why.
3/19/2023
Maria G. VERIFIED CUSTOMER
Greater service
3/18/2023
Karrin G. VERIFIED CUSTOMER
It would have been nice to get the computer readout about what was done & what was needed.
3/18/2023
Chris C. VERIFIED CUSTOMER
Great customer service. As a recent transplant from California, Damien Lillard Toyota has always made my family and I feel welcomed. Highly recommend. Austin and the service department took care of all our needs. Thank you.
3/18/2023
Jose S. VERIFIED CUSTOMER
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3/18/2023
Gary K. VERIFIED CUSTOMER
Custom
3/17/2023
Jeremy N. VERIFIED CUSTOMER
I would just like to say that working with Damian Lillard Toyota was an overall joy.. Isaiah was great Any question I asked he either knew the answer or went back and asked the mechanic to be sure. He really took the time to make sure I understood everything that was going on. I did not get the same service with my recent visit at wilsonville Toyota and I will not be returning there for any service needs in the future. I trust that my service needs with the crew yesterday were handled with care. Thank you
3/16/2023
Thomas M. VERIFIED CUSTOMER
Really appreciated Matt and Pablo. Will definitely be referring others to this dealership.
3/16/2023
Boris S. VERIFIED CUSTOMER
He was very curious and service was very fest
3/16/2023
Axel B. VERIFIED CUSTOMER
Excellent service!!!
3/15/2023
Peter R. VERIFIED CUSTOMER
I was impressed with the way you document the actual services being performed and the results of the findings. Also Patrick showed me some items on the information screen that I didn’t know how to access.
I recommend this dealership any chance I get. Keep up the good work.