Everything went well and the service was excellent as have all my service appointments been at this dealership. Thank you for doing a complete job and notifying me of any details I should have addressed.
1/29/2023
Chris S. VERIFIED CUSTOMER
Service was excellent.
1/28/2023
Toni B. VERIFIED CUSTOMER
I was greeted right away and given all the details of my service appointment. I then was told I could wait in the waiting area were they offer coffee,tea and fresh donuts. I didn't have a long wait and when they were finished I was escorted to my car. Great service!!!
1/28/2023
Cora O. VERIFIED CUSTOMER
Payton was very efficient & helpful.
1/28/2023
Norm L. VERIFIED CUSTOMER
Excellent Service! Thanks Isaiah!
1/27/2023
Doretha K. VERIFIED CUSTOMER
Thanks to the gentleman that service my truck and keep up the great work.
1/27/2023
Marva W. VERIFIED CUSTOMER
I bought my car 2 years ago this month. There was a new battery per Brock and now the battery has gone bad. Nobody wants to cover the battery even though it should last 5 to 7 years, because I am not the purchaser. I am the purchaser of the car 1 month after the battery was installed. If I had bought a new car instead of used maybe it would be handled differently but I have only put 6,000 miles on it in 2 years and that battery should still be good. Even a discounted price would have made me happy but I was told too bad.
1/27/2023
Don S. VERIFIED CUSTOMER
Very good experience.
1/27/2023
Louis Jadot. VERIFIED CUSTOMER
Great service!
1/27/2023
Emily G. VERIFIED CUSTOMER
The whole team was great.
1/27/2023
Dustin M. VERIFIED CUSTOMER
Acura always pulled our vehicle up to the door after service and had it washed so we didn’t have to go find it in the lot. That would be a good way to finish your service.
1/27/2023
Stephanie D. VERIFIED CUSTOMER
Isaiah's incredible and he saved the day! I had seen him a few weeks back and dealt with a rodent chewing through some wires in my car and when I noticed the nest again I rescheduled my oil change and bumped it up to see service right away. He happened to walk out of the building and I immediately could breathe knowing I was taking care of. We deduce that it wasn't until new issue but rather rodents trying to create a nest in there again and I ended up getting the oil change after all. My car is running great and I am a loyal Damian Lillard customer for life because of isaiah! Thanks again! You guys rock!
1/26/2023
Karen O. VERIFIED CUSTOMER
Service was great but was a little surprised that it didn't include a car wash. Thomas was a very nice young man.
1/25/2023
Dennis S. VERIFIED CUSTOMER
Great service today
Thanks to all
1/24/2023
Becky S. VERIFIED CUSTOMER
I was disappointed to see contenta of my glovebox on the floor of the passenger side. Contents including glasses obviously came out when checking the cabin air filter but not treated with care or replaced.
1/24/2023
Hannah T. VERIFIED CUSTOMER
Thomas did a great job!
1/22/2023
Jena H. VERIFIED CUSTOMER
They tried to up-sell me with my cabin air filter, which I had just purchased the prior oil change. It is frustrating to manage what is necessary service and what is an up sell to get my money.
1/22/2023
Jessica S. VERIFIED CUSTOMER
We had appointments at 1:00 and 2:00. My first vehicle didn’t get done till after 3 and my second vehicle didn’t leave to go back till after 3. At that point, I said, never mind bring me back to my second vehicle, because I am not going to sit here and wait another two hours for my vehicle. What is the point of making appointments if we have to wait for hours before our vehicles are serviced?. Very disappointing with my last few appointments
1/22/2023
Linda G. VERIFIED CUSTOMER
Thomas was exceptionally friendly and accommodating. It was the best experience I’ve had in 20yrs of serving my cars at Mac Toyota now named Damian Lillard Toyota