I've been coming to Damian Lilliard Toyota for service for 12 years and have always enjoyed the friendly staff and the excellent service.
Thanks very much.
Sincerely,
Doc V. Wilde
5/18/2023
Kari L. VERIFIED CUSTOMER
The staff was nice and updated me. I have had my service done at other dealership before and they washed my car every time after service. It is a nice extra they do
5/18/2023
Bridgette H. VERIFIED CUSTOMER
Austin delivered Excellent customer service, and answered all of my questions.
5/17/2023
Sofia H. VERIFIED CUSTOMER
Isaiah is knowledgeable, experienced and does not cut corners. He is honest and up front. Toyota is lucky to have employee like him. Thank you.
5/17/2023
Judy P. VERIFIED CUSTOMER
I paid to have the mouse poop and odor taken away last week, and this week when I went in for another reason, they told me the smell was still there.
5/16/2023
Steve L. VERIFIED CUSTOMER
Great Service as usual!
5/16/2023
Andrea P. VERIFIED CUSTOMER
Very quick, thorough service. Just came in for Toyota care & left in less than an hour! Love how they don’t push for needs but recommend. Appreciate the great customer service!
5/16/2023
Hugh J. VERIFIED CUSTOMER
Mr. Noonan was very courteous and professional, as well as informative.
5/16/2023
Pauline B. VERIFIED CUSTOMER
Great experience!
5/16/2023
Jane K. VERIFIED CUSTOMER
Isaiah was great, very helpful and stayed in touch with us about what was happening with the car repair.
5/14/2023
Dustin H. VERIFIED CUSTOMER
I could not have asked for better service. My impression is that John was genuinely invested in making sure I had the best experience possible at the dealership.
5/14/2023
Loura A. VERIFIED CUSTOMER
Isaiah was very good about addressing all my concerns about my repairs on my SUV.
5/13/2023
Amy M. VERIFIED CUSTOMER
Thanks for your good work, I really appreciate you working for what I need done on my vehicle and for providing a rental when the timing wasn’t as expected!
5/13/2023
Charles M. VERIFIED CUSTOMER
Always a pleasurable experience.
From check in to completion, the great showroom and the Donuts!
Thanks for the care of our 3rd Toyota! You’re the best.
5/12/2023
Mat C. VERIFIED CUSTOMER
Everyone there was great! Very friendly and helpful. I was hesitant coming out to McMinnville since it’s about an hour away from my home, but I’m so glad I did. I can’t imagine a better experience.
5/12/2023
Josephine Z. VERIFIED CUSTOMER
Thankyou for for your device
Payton. Josephine.
5/11/2023
Alan Y. VERIFIED CUSTOMER
The service was very good, but I expected the technicians to be able to tell me why my tire pressure sensor was on...and to reset or clear the warning light. Neither of those things happened.
5/11/2023
Karen G. VERIFIED CUSTOMER
Fast, efficient and friendly. I felt I could completely trust the team with my car.
5/11/2023
Pam J. VERIFIED CUSTOMER
Your team at Lillard Toyota is the best. I really felt treated well. Customer service is as important as maintaining my vehicle. Thanks
5/11/2023
Dollie B. VERIFIED CUSTOMER
One thing I didn't like: when I called to schedule the 30,000 service, I was asked if I wanted to do the brake cleaning for $185. I told them no. Then at the end of getting this oil change, John came to me and said Toyota was giving this one time special for $55.00 if I wanted to do the brake service today. I told him no because I never scheduled time for this last minute. When I originally called to make the appointment, I was told if I change my mind about wanting to include the brake cleaning I would need to call & schedule for more time. I don't appreciate those kind of sales tactics. I have been coming faithfully to McMinnville Toyota for 23 years for all of my servicing on this 4 Runner & the previous one, both of which I purchased there. I never encountered "sales tactics" ever. I usually dealt with Mike McNulty who is top notch in dealing with people. I greatly miss dealing with him directly anymore.