The service was very good, but I expected the technicians to be able to tell me why my tire pressure sensor was on...and to reset or clear the warning light. Neither of those things happened.
5/11/2023
Karen G. VERIFIED CUSTOMER
Fast, efficient and friendly. I felt I could completely trust the team with my car.
5/11/2023
Pam J. VERIFIED CUSTOMER
Your team at Lillard Toyota is the best. I really felt treated well. Customer service is as important as maintaining my vehicle. Thanks
5/11/2023
Dollie B. VERIFIED CUSTOMER
One thing I didn't like: when I called to schedule the 30,000 service, I was asked if I wanted to do the brake cleaning for $185. I told them no. Then at the end of getting this oil change, John came to me and said Toyota was giving this one time special for $55.00 if I wanted to do the brake service today. I told him no because I never scheduled time for this last minute. When I originally called to make the appointment, I was told if I change my mind about wanting to include the brake cleaning I would need to call & schedule for more time. I don't appreciate those kind of sales tactics. I have been coming faithfully to McMinnville Toyota for 23 years for all of my servicing on this 4 Runner & the previous one, both of which I purchased there. I never encountered "sales tactics" ever. I usually dealt with Mike McNulty who is top notch in dealing with people. I greatly miss dealing with him directly anymore.
5/10/2023
Jeane P. VERIFIED CUSTOMER
Only one thing...you have my name wrong. It is Ginny, not Jeane. Thanks
5/10/2023
Austen B. VERIFIED CUSTOMER
It was the best service I've ever had. Austen made me feel like I'd been part of the toyota family for over a year. The techs and parts department made the process perfect. They had parts on demand. Even axel and Colin service managers went out of their way to insure every minute of me being there was satisfied. Giving me coffee and doughnuts. And o man Colin's smile with a wink will blow you away. Talk about service with a smile. I will never take my car to another dealership. Hands down best ever. Shout out to everyone involved in a great and timely trip to the best toyota every. Thanks again everyone!
5/10/2023
Danny R. VERIFIED CUSTOMER
Please no survey
5/9/2023
Cory S. VERIFIED CUSTOMER
Above and beyond staff in service area thank again
5/9/2023
Al S. VERIFIED CUSTOMER
The service was excellent, and John was very helpful and made sure the whole service process from beginning to end was top notch. I look forward to bringing my car back in the future. Truly excellent job done in a very timely manner!
5/7/2023
David J. VERIFIED CUSTOMER
Fast and good work. Little expensive but not over priced. The best Toyota maintenance in the area
5/7/2023
Valerie N. VERIFIED CUSTOMER
John was very professional and polite, which made the long visit go smoother.
5/7/2023
Hugh J. VERIFIED CUSTOMER
Mr. Noonan was courteous and professional.
5/7/2023
Gwendolyn F. VERIFIED CUSTOMER
We were told less than an hour. It took over 3 and my son was late for work. Then you charged him for black lugnuts for an IOU service.
5/7/2023
Joannah V. VERIFIED CUSTOMER
Thanks for your service! Everyone was super friendly.
Joannah
5/6/2023
Aaron V. VERIFIED CUSTOMER
Super excellent service and communication, as usual! See you for my next oil change!
5/6/2023
Krystel M. VERIFIED CUSTOMER
Just want to thank Damian Lillard Toyota fur supporting the Family Sciecnce Fest held by Carlton Observatory. It was a great event!!
5/6/2023
Sasha H. VERIFIED CUSTOMER
Wonderful location, great team - always so welcoming, friendly and helpful. Extends to the entire sales team :)
5/6/2023
Dorothy G. VERIFIED CUSTOMER
Great service.
5/6/2023
Sarah K. VERIFIED CUSTOMER
Ridiculous to charge so much for air filter changes. Should have been done while the oil was being changed.