Very well done. An amazing young man. Polite,caring and respectful. Thank you so much
7/12/2023
Dolores B. VERIFIED CUSTOMER
Great service
7/12/2023
Marjorie B. VERIFIED CUSTOMER
Great Service and helpful employees.
7/12/2023
Alexander S. VERIFIED CUSTOMER
You did great. I liked talking to mechanics, as well. Thank you.
7/11/2023
Yeon Sun. VERIFIED CUSTOMER
Austen Barker is an incredible asset to your team. When I called, he was responsive, kind, and knowledgable and immediately got me set up with an appointment for needed service. He explained everything in detail and extremely customer service oriented. He followed up promptly and was an excellent liaison between the service team and myself. Super friendly and helpful. I would come back to Damian Lillard for service and future car purchases even though I live an hour away! Thank you Austen!
7/11/2023
Linda W. VERIFIED CUSTOMER
No problems.
I recommend you to my friends.
7/11/2023
Kari L. VERIFIED CUSTOMER
He was friendly and helpful, service was timely which was appreciated!
7/11/2023
Jeff D. VERIFIED CUSTOMER
As usual the service department was courteous, attentive and on task.
7/10/2023
Jessica L. VERIFIED CUSTOMER
He was great! And that Rylee kid was amazing! :-)
7/10/2023
Roman G. VERIFIED CUSTOMER
Fast n great service updates were given.
7/10/2023
Linfield College. VERIFIED CUSTOMER
Thanks
7/9/2023
Todd P. VERIFIED CUSTOMER
Each time I go in, people "forget" I have paid for extended service. Look it up before you print up a bill.
Also, you tried charging me 50 bucks for an air filter that I got for 20 at Walmart. In addition to that, the service people went out of their way to leave the oak leaves in the filter after I declined the 50 dollar filter. Someone had to actually try to keep the leaves in the filter when they put it back in. That seems a bit vindictive to me. Makes me doubt the quality of service I'm getting at this dealership.
7/9/2023
George M. VERIFIED CUSTOMER
May i get a rain check on my truck wash that you offered. Did not have have time to wash.
7/9/2023
Libby C. VERIFIED CUSTOMER
Great customer service
7/9/2023
Jessica S. VERIFIED CUSTOMER
Always a pleasure.
7/8/2023
John K. VERIFIED CUSTOMER
None
7/8/2023
Michelle P. VERIFIED CUSTOMER
No, they changed the oil ONLY!? They didn’t vacuum out my car! When I was there previously, they went above and beyond and this time it wasn’t good. It took 2 hours and there was one other person there! I was really disappointed with the service that I received, no updates from a human. I kind a like when a human comes to tell me, we’re at this point on your car. None of that! I am all about Damian Lillard, but my gosh, you would think Dame would have his biz running smoothly! ????
7/8/2023
Brad J. VERIFIED CUSTOMER
Mostly was great. However when I booked online I started receiving text and I wrote back multiple times asking for the price of the service I booked, and none one wrote back. Seems like your chat bot needs some updating.
7/8/2023
Tracie W. VERIFIED CUSTOMER
Requested cabin filters be looked at for replacement and to discuss during appointment, didn’t happen. Car was finished for 15 minutes or more but I wasn’t notified I saw my car and had to ask for payment. I don’t like headlights are turned off during service. Service has declined at Mac the past couple of years.
7/8/2023
Dawn S. VERIFIED CUSTOMER
Colin in service and Leanne and sales went above and beyond to take care of me and make sure I was happy and feeling safe in my used car. Absolutely some of the best customer service I have ever experienced in any sector. Kudos to them both ????????????