The team/staff is friendly and enabled me to feel confidence in what was needed to be done for our vehicle. I enjoy the communication skills and care.
9/19/2023
Ruth E. VERIFIED CUSTOMER
From check in to check out the staff was very helpful & communicated very effectively.
Thank you!
9/19/2023
Aaron S. VERIFIED CUSTOMER
Excellent service today! Thank you!
9/19/2023
Janelle O. VERIFIED CUSTOMER
Axel was so helpful and knowledgeable. I appreciate his ready communication and thoroughness. Would definitely recommend.
9/18/2023
David H. VERIFIED CUSTOMER
See you in Jan
9/17/2023
Charles J. VERIFIED CUSTOMER
Especially liked the walk around vehicle video for the inspection
9/17/2023
Angel D. VERIFIED CUSTOMER
Okay
9/17/2023
Kristi H. VERIFIED CUSTOMER
Always a very welcoming and friendly experience. I will definitely be back!
9/16/2023
Edward B. VERIFIED CUSTOMER
He was very nice and professional I wish they would wash the cars again
9/16/2023
Sean J. VERIFIED CUSTOMER
Love John and Tommy. Best service team duo anywhere!!
9/16/2023
Teresa T. VERIFIED CUSTOMER
Very good service
9/16/2023
Lynn F. VERIFIED CUSTOMER
Great experience ... good communications. Thank you.
9/15/2023
Robert V. VERIFIED CUSTOMER
Austin is awesome., Thankyou
9/15/2023
Lynn R. VERIFIED CUSTOMER
This dealership always excells in friendliness, professionalism, and sincerity.
9/15/2023
Clifford S. VERIFIED CUSTOMER
Courteous and friendly
9/15/2023
Caprice B. VERIFIED CUSTOMER
I was thinking n for 15,000 service. It was completed in timely manner.
9/14/2023
Gertrude C. VERIFIED CUSTOMER
She was very helpful. She was very professional. I asked her about a particular subject on my car and she went forward and persuaded the issue and the situation was handled very professionally. Thank-You for the Service I have received from your dealership.
Gertrude C
9/14/2023
Vivian B. VERIFIED CUSTOMER
excellent on time service
9/14/2023
Adam R. VERIFIED CUSTOMER
Thanks John.
9/14/2023
Alex C. VERIFIED CUSTOMER
5months ago I bought my 2023 Tacoma from your dealership, at which time I paid for the premium maintenance package. Prior to bringing my Tacoma in for the 1st service interval I called and inquired about an oil change at 5000miles. Dude on the phone said no need at 5000miles, and service should take about 1hr. Next day I bring it in to you to do the 5000 service check. I hand over my keys and begin my wait. Within 10minutes 3 people asked me where my keys were…as if I knew. The truck had already been taken and moved. 2 hrs later I get a text saying my truck is done. I look around to see what’s what. No one came to get me, my paperwork was sitting on a desk next to my keys. A fella hand me them and says “oh here ya go, you’re free to go” no explanation or report as to the current health of my vehicle. When I got home I reviewed my scheduled service packet in my glove compartment that came w my truck…in which is explicitly says oil change and filter at 5000miles or 6months. (1st service interval) .
I guess I just expected too much. I probably should NOT have paid for the maintenance package and should NOT have expected an oil change as the maintenance manual suggests. I gotta say I am just disappointed.