Service was fine but as a retired Toyota employee, a 20% discount on parts should be honored at all Toyota service centers. Was told “new owners” don’t honor this.
4/13/2024
Jeff S. VERIFIED CUSTOMER
Isaiah was great at check-in. He was very knowledgeable about the recall and customer support notices. He was also very helpful about what I needed to do to upgrade my dynamic navigation system. However, my car sat completed after the multi-point service on the lot for 1/2 an hour before anyone checked me out. It seemed the checkout process was a bit chaotic. Uncharacteristic of the Lillard dealership.
4/13/2024
Suellen H. VERIFIED CUSTOMER
All went smoothly & well.
4/12/2024
Denise G. VERIFIED CUSTOMER
I was pleased with the prompt service. My questions were answered to my satisfaction. The staff is courteous and professional as well as very inviting. Many thanks.
4/12/2024
Michelle A. VERIFIED CUSTOMER
Thank you so much! Great experience all around including the shuttle drivers were so kind.
4/12/2024
Romina L. VERIFIED CUSTOMER
Very good customer service and fast work
4/12/2024
Meredith S. VERIFIED CUSTOMER
Awesome, great, and efficient experience! 5 stars!
4/12/2024
Maureen W. VERIFIED CUSTOMER
I look forward to working with you in the future.
4/12/2024
JUSTIN W. VERIFIED CUSTOMER
It was refreshing to receive professional service from every staff member I encountered.The transmission software update made a noticeable improvement in the shift mapping, essentially at lower speeds.
4/11/2024
Anna S. VERIFIED CUSTOMER
Extremely polite gentleman listened to “ my story” and documented the issue in case the problem develops again.
4/11/2024
Sharese N. VERIFIED CUSTOMER
Everyone was so kind and helpful! Greatest service experience I've ever had yet and it won't be my last visit here! Thank you Damian Lillard Team!
4/11/2024
James T. VERIFIED CUSTOMER
He was very informative
4/11/2024
Robert L. VERIFIED CUSTOMER
Excellent service and super friendly staff.
4/10/2024
Pam T. VERIFIED CUSTOMER
Thank you.
4/10/2024
Gail G. VERIFIED CUSTOMER
We appreciated the efficiency of the service department, and the waiting are was very comfortable.
4/9/2024
Kelly B. VERIFIED CUSTOMER
I needed a repair done to my gas lid and Isaiah was able to get it done in less than hour and I was very pleased with the price as well. Thank you Lillard Toyota
4/9/2024
Michael H. VERIFIED CUSTOMER
Thanks
4/9/2024
Maria A. VERIFIED CUSTOMER
Excellent service from Max
4/9/2024
Philip N. VERIFIED CUSTOMER
Thank you
4/9/2024
Dennis L. VERIFIED CUSTOMER
The customer service was great. Technician was very professional. And the wait time was minimal. I day and enjoyed a cup of coffee and a doughnut, like any other time I come for service, lol! All in all, you guys did a great job, thank you????!