Very efficient service and friendly atmosphere!! Everyone has been great so far!
4/8/2024
Cody N. VERIFIED CUSTOMER
Done and out within an hour as a walk in
Phenomenal service crew
4/7/2024
Mikaela P. VERIFIED CUSTOMER
Thomas is very professional and treated me respect and dignity. He was thorough and knowledgeable. Thank you, Thomas!
- Mikaela P
4/6/2024
Gerald F. VERIFIED CUSTOMER
It was a very friendly, professional and excellent service experience. Thank you very much.
4/6/2024
MARY M. VERIFIED CUSTOMER
Great service and friendly people
4/6/2024
John D. VERIFIED CUSTOMER
Did not understand the 5000mi oil change schedule from Toyota care service.
4/6/2024
Penny S. VERIFIED CUSTOMER
I was a bit overwhelmed with the number of suggested services that were texted to me. A couple of them were ambiguous/confusing.
4/6/2024
Alicia G. VERIFIED CUSTOMER
Overall, really great service and communication. However, I brought both my keys in because the $349 package include key battery replacement in the description. My highlander came with 2 so I assumed both would be replaced. One was not because only one is included. It seems like a nickel dime silly move and the package could specify.
4/6/2024
Steve O. VERIFIED CUSTOMER
Michaela, you gave me great service. You kept me well informed on work that would be needed in the future and explained everything I had questions on. I was very satisfied and thank you. Catherine Olsen....
4/6/2024
Mark L. VERIFIED CUSTOMER
Everyone was great, and very helpful!!!
4/6/2024
Joseph D. VERIFIED CUSTOMER
Great customer service!
4/6/2024
MICHAELA W. VERIFIED CUSTOMER
Service was outstanding! What a great team of people!
4/5/2024
Irving C. VERIFIED CUSTOMER
Suggested services that did not need to be done or were done recently.
4/5/2024
Chet R. VERIFIED CUSTOMER
He was great. Kind thoughtful and did a great job. Very happy.
4/5/2024
Philip N. VERIFIED CUSTOMER
Really appreciate the guys who work there
4/4/2024
Gerald M. VERIFIED CUSTOMER
I love doing this type of survey - 100% satisfaction is a great way to get introduced to a dealership!
4/4/2024
Pam J. VERIFIED CUSTOMER
Had a great visit at Lillard Toyota today. Thanks for the reminder to get this done.
4/4/2024
Kelly B. VERIFIED CUSTOMER
Michaela was great. Very prompt when I arrived and helped me order a part needed for my vehicle.
4/4/2024
Tamila I. VERIFIED CUSTOMER
Thank you for great service all the way around and finding the problem