He was friendly and knew what he was talking about and answered my questions so I understood what was going on.
8/13/2024
Donna O. VERIFIED CUSTOMER
Max is friendly, knowledgeable and detail oriented. You can't teach the customer focus that he exhibits. Good hire! Please do what you can to keep him on staff!
8/13/2024
Susan M. VERIFIED CUSTOMER
Nobody let me know when my car was done and I finally got tired of waiting and went up and asked and it had been done for a while and my keys were hanging on the wall.
8/13/2024
Roger W. VERIFIED CUSTOMER
You guys worked on my car on Friday, Sunday I was pulled over for not having break lights. The only reason I didn’t get a ticket, was I had the inspection paperwork with me. It showed that the lights had passed the inspection. I’m not sure how that was not caught….maybe just checked off….
8/12/2024
Craig M. VERIFIED CUSTOMER
Seemed like service was cold and. It as warm as Micheal and Isiah. They are always welcoming.
8/11/2024
Lisa S. VERIFIED CUSTOMER
Friendly and efficient service. Appreciated
8/11/2024
Cynthia C. VERIFIED CUSTOMER
Michaela fid nothing. Max and Thomas were my heroes.
8/11/2024
Angela S. VERIFIED CUSTOMER
A woman from the dealership called me around 7-31 to set up my second Toyota Care appointment, I set it up for 8-10 at 10:15am. Right after hanging up I realized I had a conflict so I called right back and rescheduled for the 10th at 10:00am. I hadn’t gotten a reminder text so I called at 8:15 on the 10th to confirm my 10am appointment and there was no record of it. The woman I spoke to told me to come in and they’d get me in. Perfect! When I showed up at 9:45am, the woman who was checking me in had no idea what I was talking about and I wasn’t on the schedule. I retold the history of the phone calls and she told me they’d get it done. It was frustrating to not have my appointment on the schedule and frustrating to have to go over it all again. In the end, I got the oil changed, but not before a lot of conversation.
8/11/2024
David T. VERIFIED CUSTOMER
Isaiah did a thorough, timely job, and explained everything to me that I needed to understand.
8/10/2024
GAIL H. VERIFIED CUSTOMER
Your team does a great job!
8/10/2024
Louis D. VERIFIED CUSTOMER
Thanks for getting our key for our truck. Your quick response was very appreciated.
8/9/2024
Phyllis D. VERIFIED CUSTOMER
Very impressed with the service center and Thomas Marion. They were correct in how long it would take for the repair to be madeand I was able to get additional information for my vehicle.
8/9/2024
Thomas S. VERIFIED CUSTOMER
Nicholas was kind, straightforward and helpful We felt very good about our experience with him
8/9/2024
Christopher C. VERIFIED CUSTOMER
Great service as always!
8/9/2024
Carl A. VERIFIED CUSTOMER
Thank you for last minute service request. Your group did fine.
8/9/2024
Zana M. VERIFIED CUSTOMER
First, glad there was no tv. However it was my first visit & it would have been nice if someone had taken a moment to ‘play’ host. To point out the coffee bar, etc. I asked for a printout of the report shown on my phone but didn’t receive one. I chose to drive McMinnville to your place vs closer dealer and do appreciate the nice chairs.
8/9/2024
Tom T. VERIFIED CUSTOMER
Good service
8/9/2024
TIMOTHY M. VERIFIED CUSTOMER
No. Do NOT send me
manufacturer’s survey
8/9/2024
Shelly F. VERIFIED CUSTOMER
I loved working with Thomas. He took great care of my car. He is a very kind and polite young man.
8/9/2024
Hanna B. VERIFIED CUSTOMER
Nich was great! And my shuttle drivers were so nice too, Gilbert and Mike. Good people, always been satisfied with McMinnville Toyota.