Michaela Wardrip was very welcoming and professional. Answered all my questions.
Thank you, Ryan F
8/24/2024
Reyes D. VERIFIED CUSTOMER
I was pleased with how quick was the oil change service.
8/23/2024
Pamela N. VERIFIED CUSTOMER
The entire crew this morning and throughout the day, were very energetic and happy and helpful! I appreciate everyone’s effort, the entire crew this morning and throughout the day, we’re very energetic and happy and helpful! I appreciate everyone’s effort. the batteries in the key fobs Do not work on this Prius, so I will come back in but the human interaction is wonderful, Damian Lillard !thank you guys. !!
8/23/2024
Derek C. VERIFIED CUSTOMER
Isaiah is the best. Got me in and took care of everything in a timely manner. Will return for sure!
8/23/2024
Nels N. VERIFIED CUSTOMER
Nick kept me updated through the work on my car and explained the process !
His recomendations were very helpful.
8/22/2024
Linda K. VERIFIED CUSTOMER
I appreciate the help and service I receive, thanks!
8/22/2024
Mike B. VERIFIED CUSTOMER
She did an awesome job as did the service technician
8/22/2024
Vicky T. VERIFIED CUSTOMER
Always have a great experience there. We love our Highlander and have already taken several long road trips. It’s a great car.
8/21/2024
Gail G. VERIFIED CUSTOMER
It took quite awhile to get helped upon dropping off and picking up, but everyone was very friendly, and acknowledged us. We were in for a fairly expensive service but the service person called twice asking for additional things, and kept saying our vehicle was a hybrid when it was a tundra, and had a difficult time telling me what the additional charges would be. He was a very nice person, but I felt maybe a little under trained. I felt a little “upsold”. We ended up paying double what we planned. It’s a little scary not knowing if these things are really necessary or being done. The communication is excellent! I appreciate the text updates and reminders and overall upgrades to the facility!
8/21/2024
Kevin R. VERIFIED CUSTOMER
I was quoted a price over the phone and when I brought my car in for service I was going to charged twice what was quoted.
8/21/2024
Bella M. VERIFIED CUSTOMER
The young man was great !
8/21/2024
Jackson F. VERIFIED CUSTOMER
Thank you for your support
8/21/2024
Robert G. VERIFIED CUSTOMER
I’m very happy with my truck. Will think of you when I trade up.
8/21/2024
Wilford M. VERIFIED CUSTOMER
Good job will be back
8/20/2024
Jessica F. VERIFIED CUSTOMER
Thank you!
8/20/2024
Gerald F. VERIFIED CUSTOMER
Great service and friendly people. Thank you very much.
8/20/2024
Stephen S. VERIFIED CUSTOMER
My problem is solved. I did not have an appointment so I am very grateful.
8/20/2024
Carol E. VERIFIED CUSTOMER
Max was professional, courteous and informative.
8/20/2024
Heather J. VERIFIED CUSTOMER
I was given an estimate of 4 hours to complete the repair on my vehicle. It ended up being 5 1/2 hours. I understand sometimes these things take longer, but not once did anyone check in with me or give me an updated estimate.
When checking in my vehicle I asked if there were any available coupons or discounts. The employee who checked me in said he was fairly certain there was. When I checked out there was no discount and no mention was made of it.