Everyone at Arrowhead is just a pleasure to deal with.
Big Thank you to Noah , Derick and Darcy !!
1/28/2025
Doug H. VERIFIED CUSTOMER
Allen Tuning is outstanding! He gets things done
1/26/2025
Patricia J. VERIFIED CUSTOMER
Noah is great and I love the dog the most thank you
1/25/2025
Perla B. VERIFIED CUSTOMER
I was completely impressed with their professionalism and customer service.
1/24/2025
Richard C. VERIFIED CUSTOMER
You have the most expensive service appointments of any manufacture . My next vehicle will not be a Land Rover.
1/24/2025
Dora S. VERIFIED CUSTOMER
Josh is a rock star!
1/23/2025
Thelbert W. VERIFIED CUSTOMER
I’m trying to get issues resolved with my vehicle and I’m not receiving any communication back in a timely manner.
1/23/2025
Nick H. VERIFIED CUSTOMER
Good and friendly service
1/20/2025
Alfred T. VERIFIED CUSTOMER
A professional experience.
Thanks
1/19/2025
Christopher P. VERIFIED CUSTOMER
Mike was great!
1/19/2025
Mike W. VERIFIED CUSTOMER
Overall great service experience. The recommendations that I have are:
1 Don't charge clients credit card fees. Frankly for LR, that’s tacky and cheap. We pay you the highest labor rates and prices on parts - and I bet 99% of transactions are on credit cards. I run a business and I factor the cc fees in. Then give discounts for cash - if asked.
2. This is the second time we picked up our vehicle for service and found dirty hand prints on our ivory leather interior. It’s disrespectful to the brand and your clients. I personally clean and condition my interior twice a year. It’s a time consuming job - and the only time it gets dirty is when I pick it up from your shop.
1/19/2025
Cecelia C. VERIFIED CUSTOMER
I feel that your service manager Josh went above and beyond his job to help us resolve our problems. Unfortunately, our problems will be on your capability at the time, but I will gladly recommend you and hope that we can do business again later on thank you for all of your help. we really appreciate all your service. Have a wonderful day.
1/18/2025
Kevin S. VERIFIED CUSTOMER
I still haven't been notified that my car is ready. I haven't picked it up yet.
1/18/2025
Alicia B. VERIFIED CUSTOMER
My service rep doesn't communicate effectively.
1/17/2025
Gwendolyn H. VERIFIED CUSTOMER
Cody the service person that was responsible for the service on my vehicle was polite,nice and very very professional.
1/17/2025
Tonnie W. VERIFIED CUSTOMER
Outstanding customer service
1/16/2025
Biswajit D. VERIFIED CUSTOMER
Great dealership, who cares for relationship. Be it sales David Head or servicing Allen or Cody, this is a dealership I trust and I will recommend to all my friends, colleagues and family…
1/15/2025
Nysia W. VERIFIED CUSTOMER
Cody is AMAZING! Anytime I come to Arrowhead I’m treated with respect and kindness. Everyone is patient when answering my questions and explaining issues. Cody always responds quickly. He’s honest and fair. As a woman, I’ve had some bad experiences with servicing my car and I can’t thank you enough for going above and beyond each time I have to come in for service. I used to have my vehicle serviced at another location and I’ll never go back now that I know I’ll receive exceptional service at Arrowhead! And it’s not just Cody, everyone I’ve encountered there has been friendly and knowledgeable! You’re definitely doing something right… thank you, thank you, thank you!
1/11/2025
William M. VERIFIED CUSTOMER
Great service, friendly service techs and managers and they fixed my car quickly ! Thanks
1/11/2025
Joy R. VERIFIED CUSTOMER
Andy and Darcy did an excellent job.
But in the last 4 years I have bought 5 cars from this dealership. Including 3 range rovers. The second to last Range Rover smelled so bad of pot but you sold it to me promising me to get the smell out which you didn’t. So I had to trade it in 6 weeks later for and SVR which some how in 2 years I have lost $80k on it and no one can seem to return a phone to answer why. I had to spend a year selling it privately since you guys wouldn’t return my calls. I also needed info on the car to give private buyer and couldn’t get phone calls returned from Nick almost causing me the loss of the sale. VERY DISAPPOINTED AND WILL NEVER AGAIN BUY FROM HERE AGAIN.