The pre buying check was very basic without understanding the specific car issues under check.. with that the buyer can’t understand what is he buying and what are the risks.
3/2/2025
Robert P. VERIFIED CUSTOMER
All of your staff make you feel comfortable and welcome to be in the dealership. I have met some really friendly people at Arrowhead Land Rover.
3/2/2025
James M. VERIFIED CUSTOMER
Great service and the team was professional and knowledgeable! Thanks JLR Arrowhead
3/2/2025
Cynthia M. VERIFIED CUSTOMER
Everyone at the Arrowhead dealership has been wonderful. I'm very happy with the sales team and service.
3/1/2025
Gabriel G. VERIFIED CUSTOMER
I’d like to see a better job with keeping customers informed about status of vehicle. Keeping people apprise and setting expectations is important.
2/28/2025
Jennifer U. VERIFIED CUSTOMER
Customer service is not great, sales rep was not honest at time of purchase (2nd purchase ) Left a few messages for a sales manger to call regarding our purchase, no return call. Service kept my car overnight without notifying me it would not be ready same day which I was told it would be ready at 430-5pm same day and I would be called. (no call) Next day no call either, so I called in at 11am to check status and Noah said it’s being washed and should be ready in 20 min. Came to pick up an hour later … no wash.
Terrible service all the way around.
2/28/2025
C R. VERIFIED CUSTOMER
Cody is the best. Always provides great customer service.
2/28/2025
Larry V. VERIFIED CUSTOMER
Cody did an excellent job. Greatly appreciate his assistance.
2/27/2025
Duane K. VERIFIED CUSTOMER
Not a Ford.
2/27/2025
Magaly F. VERIFIED CUSTOMER
Josh provided excellent customer service. He is very attentive and courteous. I have only used Arrowhead Land Rover dept. to service my Defender because I know Josh will take care of me and my car. He explains in detail the service and does not try to sell me anything my car doesn’t need. I never feel rushed or pressured. I hope Josh continues to work his position because he’s helping a lot of people, always with a smile.
2/26/2025
Robin E. VERIFIED CUSTOMER
Great service! Rick my sales guy is always awesome. Allen in service was also top notch!
2/26/2025
Rodney D. VERIFIED CUSTOMER
Allen was very professional and courteous.
2/26/2025
Raymon C. VERIFIED CUSTOMER
Always a good and professional experience.
2/25/2025
James W. VERIFIED CUSTOMER
Excellent service. Congrats to Noah, good job.
2/24/2025
Richard W. VERIFIED CUSTOMER
Noah has treated me like a very valued customer.
2/23/2025
Brian E. VERIFIED CUSTOMER
Friendly and helpful
2/23/2025
Hector M. VERIFIED CUSTOMER
Josh took care to answer all of our questions and ensured that we had a great experience.
2/22/2025
Taya J. VERIFIED CUSTOMER
Josh was very helpful and friendly. He explained everything upfront and was clear and professional.