Noah was the best. He was friendly, knowledgeable and honest. I felt informed and not pressured to do anything with my new to me Jaguar. Best experience I have had at a dealership… maybe ever!
2/9/2025
Susie V. VERIFIED CUSTOMER
Great service
2/8/2025
Amy D. VERIFIED CUSTOMER
Josh has been awesome, glad to work with him, no complaints on my end, 5 stars!!!!
2/7/2025
Steve R. VERIFIED CUSTOMER
As always superior service with great follow up, Josh did an amazing job. I appreciate all your help.
2/7/2025
Debra B. VERIFIED CUSTOMER
I have an older Range Rover. It had a leak coming from the top of the transmission . No independent shop wanted to touch it . I took it to the dealership in Arrowhead . They knew just what to do . I feel with specialized vehicles the mechanics at the dealership are better equipped to fix the problems correctly and in a more timely manner .
2/7/2025
Ray M. VERIFIED CUSTOMER
Our service writer Cody was great always answer questions. Excellent customer service. Only issue that we had was that your labor rates was pretty outrageous compared to other repair shops that work on Range Rover Jaguars BMW, Mercedes, we purchased the highest extended warranty that was offered and I was going to come out of pocket substantial amount of money compared to the other shops that I was only going to have to pay my deductible I wish I could’ve had my vehicle repaired at a land Rover dealership
2/6/2025
Crystal T. VERIFIED CUSTOMER
Always quality service at Arrowhead
2/6/2025
Daniela R. VERIFIED CUSTOMER
I went in to get my Range Rover serviced and had a great experience everyone is very helpful and I would recommend going in to get serviced at Jaguar arrowhead.
2/6/2025
Felix A. VERIFIED CUSTOMER
Customer service was phenomenal, and I will definitely return. The process was smooth from beginning to end.Cody was great at tr service center
2/5/2025
Michelle K. VERIFIED CUSTOMER
Great Place
2/5/2025
Stephen J. VERIFIED CUSTOMER
Noah made what could have been a scheduling problem work for me. He was willing to do whatever it took to help me out. That's customer service and it was appreciated!
2/1/2025
Katherine F. VERIFIED CUSTOMER
Your service goes above and beyond. Service knew we were traveling 3.5 hrs to you just for service and proactively offered us a loaner so we didn’t have to sit for hours waiting! Impressed!
2/1/2025
Leo L. VERIFIED CUSTOMER
It was great working with Josh.
2/1/2025
Kimberly N. VERIFIED CUSTOMER
The service people are very nice however they seem to always be incredibly stressed out. It takes a long time for anyone to get back to me with any answers on both Service experiences. I’ve had one department doesn’t seem to know what the other one is doing. this is not what the sales person told me would happen when I bought the car. The concierge service was supposed to be seamless and easy.
1/31/2025
Alex Z. VERIFIED CUSTOMER
Allen was awesome, ???? He was so awesome, he might have to dial it down for his fellow advisors to catch him!
1/31/2025
John T. VERIFIED CUSTOMER
Josh and staff was great. Fast service
1/30/2025
Donald N. VERIFIED CUSTOMER
Need to do a better job washing the cars
1/30/2025
Suzanne C. VERIFIED CUSTOMER
Allen is knowledgeable, kind and compassionate. He delivers what he promises. His staff were punctual and took care of my car without issues. From someone who drives across the desert regularly, peace of mind is very important.
1/30/2025
Camille B. VERIFIED CUSTOMER
I would recommend the dealership overall. However, I would not recommend Cody. I was called to bring in my vehicle to complete a service that was not done at the last visit per company audit. Cody is not great at communicating, at this visit or previous visits. My windshield was broken while in the dealerships possession and no one can tell me how it happened. I was initially asked by Cody to go through my insurance to repair. I was then told that it would be repaired. I was told that my car was ready for pickup and when I arrived, the window was not repaired. The dealership still has my vehicle. A two hour visit has turned into nearly two weeks of the dealership having my car. I would recommend the dealership because Josh has jumped in for the third time, and taken over to rectify the issues. Josh gets a gold star.