No need to call alej was courtesies and professional. My disappointment was with the addresses entered for the left were incorrect and I had a long wait time.
10/27/2022
Ashley S. VERIFIED CUSTOMER
Carmella is absolutely the best! She is so accommodating and goes above and beyond with each experience we have! She exceeds our expectations over and over each and every time.
10/27/2022
Malcolm U. VERIFIED CUSTOMER
OK
10/27/2022
Michael H. VERIFIED CUSTOMER
Do we have to buy a car from you if you buy our 330i?
10/27/2022
Harley H. VERIFIED CUSTOMER
Mark was great, efficient and followed through as he said he would.
10/27/2022
Ramona S. VERIFIED CUSTOMER
Very good and professional
10/27/2022
Balakrishnan R. VERIFIED CUSTOMER
Devin is great always
10/27/2022
Denise M. VERIFIED CUSTOMER
JV is exactly what BMW represents; class and the best of the best!
10/27/2022
Douglas S. VERIFIED CUSTOMER
Very satisfied. He did a great job
10/26/2022
Kenneth P. VERIFIED CUSTOMER
All us good ????
10/26/2022
Gloria C. VERIFIED CUSTOMER
Mark has always been very informative and professional. I enjoy working with him when my service is due.
10/26/2022
Nayde W. VERIFIED CUSTOMER
The dealership is really nice. I am from Los Angeles and have been to a few other dealerships but none as nice as Arrowhead. It’s clean, staff is friendly and helpful. I have worked with Mark before and his service is 1st rate and consistent.
10/26/2022
Kristin B. VERIFIED CUSTOMER
Joseph was knowledgeable, friendly and very engaging.
10/26/2022
Brenda H. VERIFIED CUSTOMER
John and all the other servicer was very kind and professional Thank you guys for your help
10/26/2022
Ernest T. VERIFIED CUSTOMER
Everyone I come in contact at BMW dealerships are outstanding! My issue is with the BMW quality, specifically the leather interior that is failing at 7500 miles and it's not under warranty? A decent manufacture would cover this no questions asked, not the case with BMW.....probably my last.
10/26/2022
Richard A. VERIFIED CUSTOMER
MY salesperson was exceptional but that was all that was exceptional.
10/26/2022
Jennifer B. VERIFIED CUSTOMER
Mike was great!!!!
10/26/2022
Comfort Group. VERIFIED CUSTOMER
Thank you, Mr. Ott, for helping me; I service my other cars elsewhere (there are no BMWs). I can see the difference in customer service. You guys are great.
10/26/2022
Rafael N. VERIFIED CUSTOMER
4 hrs waiting for my car for the recall and at the end nothing is been fix! Now I need to go back again!!!!