Yes, Mike is always amazing and goes out of his way for me. The customer service is top tier.
11/4/2022
Bradley S. VERIFIED CUSTOMER
Excellent service
11/4/2022
Christi G. VERIFIED CUSTOMER
Joe was one of the best customer service representatives I have worked with at any dealership. He was very responsive and considered what the best possible options would be for our vehicle. We will definitely do more business with BMW and with Joe.
11/4/2022
Jen S. VERIFIED CUSTOMER
The service was excellent as always. I was able to get set up with a loaner vehicle while my car was getting worked on, and Brandon was extremely professional. The whole process was very fast and easy.
11/4/2022
Louis A. VERIFIED CUSTOMER
Complete and responsive
11/3/2022
John C. VERIFIED CUSTOMER
Mark lauer has always made the experience with BMW the best . We truly appreciate all that the staff does at Arrowhead BMW and will always return .
Thank you
The Carpenter’s
11/3/2022
PAMELA W. VERIFIED CUSTOMER
Mark was very helpful and keep me informed of how things were going during service.
11/3/2022
Ruden Bradbury. VERIFIED CUSTOMER
It was Jeremy that serviced my X7. He is great.
11/3/2022
Vanessa J. VERIFIED CUSTOMER
Joe was incredible. Because of him l will always come back to this dealership
11/3/2022
Ray C. VERIFIED CUSTOMER
It’s unfortunate that such a high performing car, met with such a sad ending.
11/3/2022
Barry B. VERIFIED CUSTOMER
Joe is an asset to your organization!
11/3/2022
Costinel T. VERIFIED CUSTOMER
very professional and very nice person. He helped me a lot.
11/3/2022
Leann L. VERIFIED CUSTOMER
We always have a good experience at Arrowhead. Thank you!
11/3/2022
Sean M. VERIFIED CUSTOMER
JV is always professional, courteous, and gets the job done.
11/2/2022
Robert D. VERIFIED CUSTOMER
Yes I am Mike is my only Service Advisor @ BMW he’s very good at his job and that’s wonderful!
11/2/2022
Mike D. VERIFIED CUSTOMER
Call Samantha always Joe Lazar BMW pleasure to work with and I definitely recommend the service department at BMW
11/2/2022
Heidi C. VERIFIED CUSTOMER
Mike was great … very professional and proficient. Unfortunately the loaner vehicle was involved in a hit and run and he was super helpful and empathetic and took the reigns with my insurance agent to get it resolved.
11/2/2022
Richard P. VERIFIED CUSTOMER
Very pleased with Brandon. Cordial yet thorough in his explanation of work to be done and work completed. Grade A
11/1/2022
Randy B. VERIFIED CUSTOMER
Joe was incredible. He is a real asset for your organization.
11/1/2022
LOUIS A. VERIFIED CUSTOMER
JV was outstanding. I brought my car in for a tint and full detail. Unfortunately their was a mix up with my appointment. JV took over and completed my appointment. Very conscientious. Appreciate the way he took command.
Lou Adler