Joe was honest. Someone I would go back to and work with to keep the car serviced right and safe to drive . I really appreciate his honesty . Pete
11/12/2022
David P. VERIFIED CUSTOMER
Brandon provided excellent service!! 10/10 would recommend/ return.
11/12/2022
Valentin R. VERIFIED CUSTOMER
I’m happy to service all my cars at bmw arrowhead
11/12/2022
Alexander L. VERIFIED CUSTOMER
My car was damaged and they refused to fix it
11/12/2022
Christopher T. VERIFIED CUSTOMER
Mark, was awesome from start to finish !
11/12/2022
Joni Lyn. VERIFIED CUSTOMER
Alejandro is simply wonderful to deal with.
11/12/2022
RYAN B. VERIFIED CUSTOMER
Thank you for all the help it’s greatly appreciated.
11/12/2022
Ben R. VERIFIED CUSTOMER
Joe was very professional and strived his best to provide exceptional customer service and he did. Very caring
11/12/2022
Nathan N. VERIFIED CUSTOMER
Devin is incredible atvhis job. Friendly, knowledgable, responsive and always welcomes and send you off with a handshake and smile!!
11/12/2022
Mark J. VERIFIED CUSTOMER
Mark did a great job communicating with me daily on the status of my vehicle I will be sure to return to him as my service advisor at arrowhead bmw.
Thank you
11/12/2022
Jeff S. VERIFIED CUSTOMER
Joe was great.. I didn’t have the funds available to fix my car due to a gigantic college payment for my daughter. He was very understanding and very kind.
11/11/2022
Nicole G. VERIFIED CUSTOMER
Worst service ever!!! Took 7 hours to change my oil and the person her name was Carmella was extremely obnoxious and rude. She tried to up sell me on services that my car did not require for another 7200 miles. To top it all off she was disrespectful to my husband who is a decorated combat Vet.
11/11/2022
Eric C. VERIFIED CUSTOMER
Joe was very professional and didn’t push anything that wasn’t needed
on my car. Explained what was suggested by BMW nothing more. I will definitely be returning for further service on my car when needed.
11/11/2022
Geoff G. VERIFIED CUSTOMER
Very competent and friendly.
11/11/2022
Gregory C. VERIFIED CUSTOMER
Carmella always is professional and helps me get the service I need for my vehicle. She even got me a loan error at the last minute which helped out tremendously. Overall I am satisfied with the service of Arrowhead BMW.
11/11/2022
Christopher A. VERIFIED CUSTOMER
It took quite awhile but was worth it!
11/10/2022
Norma F. VERIFIED CUSTOMER
Thank you
11/10/2022
Lorelei L. VERIFIED CUSTOMER
Joe was really terrific and timing was spot on!
11/10/2022
Keith L. VERIFIED CUSTOMER
Alex handled everything nicely and communicated with me along the way.
11/10/2022
Scott H. VERIFIED CUSTOMER
Mark went above and beyond to see that I received the best customer service. Ken is Service was excellent to ensure that I was covered by warranty. Arrowhead BMW is the best dealership that I have ever worked with.