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Real Reviews from VERIFIED CUSTOMERS
Denise M. VERIFIED CUSTOMER
Logan is the best. Very professional and has exceptional people skills. I’m so glad he’s my tech.
12/22/2023
Dan M. VERIFIED CUSTOMER
Thanks again.
12/22/2023
Michael L. VERIFIED CUSTOMER
Steve was a real pleasure to work with.
12/22/2023
Silviu V. VERIFIED CUSTOMER
Timely and communicative, no complaints!
12/22/2023
Marcella B. VERIFIED CUSTOMER
Camellia is always very knowledgeable, caring and makes your service outstanding!! I love coming to BMW Arrowhead …
12/22/2023
Wendi V. VERIFIED CUSTOMER
Jeff was great thank you
12/22/2023
Equipment Hunter. VERIFIED CUSTOMER
Great service! Much appreciated
12/22/2023
Patricia R. VERIFIED CUSTOMER
Great customer service and concern for the customer.
12/22/2023
Duane H. VERIFIED CUSTOMER
Joe is the best
12/22/2023
Enrico R. VERIFIED CUSTOMER
Colin acknowledged my frustrations with the lack of communication and clarity provided by another BMW service center I had previously been taking my car to. He has definitely acquired a returning customer and should be recognized for all his hard work and diligence in providing timely and efficient communication. Thanks again Colin and I will be back!
12/22/2023
Anita S. VERIFIED CUSTOMER
Carmella is the absolute best! ????
12/21/2023
Jolene P. VERIFIED CUSTOMER
Thanks for stepping up and handling the repairs.
12/21/2023
Anthony N. VERIFIED CUSTOMER
Everything was handled in a professional and friendly manner.
12/21/2023
Tracy B. VERIFIED CUSTOMER
He took great care of me and my car. Arrowhead does a wonderful job of making you feel important and special. And the waiting area is very nice!
12/21/2023
Tina N. VERIFIED CUSTOMER
Always a good experience when getting my car serviced.
12/21/2023
Adramo Holdings. VERIFIED CUSTOMER
Great service from jef
12/21/2023
Denise T. VERIFIED CUSTOMER
Mike was attentive, courteous, addressed all of my questions and concerns. You are lucky to have him on your staff as he is dedicated to BMW and its Products. Denise T
12/21/2023
Andrew L. VERIFIED CUSTOMER
Mike is an amazing professional and cares about my vehicle as much as I do.
12/21/2023
Waleed A. VERIFIED CUSTOMER
Took car in for a check engine light, which went away before my visit. Service took it in around 9:56 and took 1.5 hours for a multi point inspection. Agreed to perform programming work on it with car wash around 12:20. I wasn’t satisfied because it took longer than promised, as I was promised around 12:20 car would finish everything between 45 min to an hour. Didn’t get out until it is 2:50. Was told it was because of car wash, but I think it’s unreasonable to make a customer to wait that long despite promises. I know you perform a great job, but I was disappointed as you didn’t keep up with promises.
12/21/2023
Stephen D. VERIFIED CUSTOMER
Excellent service. Always a pleasure to work with Carmella.
12/21/2023