Logan was very helpful and extremely friendly. I would ask him to be service advisor in the future. I love my car!!
5/23/2024
Michael C. VERIFIED CUSTOMER
Joe was excellent !
5/23/2024
Erez R. VERIFIED CUSTOMER
Logan the service advisor and Dr. Cade the tech are the best
5/23/2024
Mario L. VERIFIED CUSTOMER
Colin is awesome!
5/23/2024
Ruben C. VERIFIED CUSTOMER
Steve provided excellent and professional customer service
Really values treating his BMW clients like VIP’s
Steve is a first class Service Representative for Arrowhead BMW
Ruben R Cardenas
5/22/2024
Paul W. VERIFIED CUSTOMER
Mark is 2nd to none when it comes to his customer service! Thank you
5/22/2024
Kirsten M. VERIFIED CUSTOMER
Very helpful and did a great job making the car was also clean when I picked it up.
5/22/2024
Rick C. VERIFIED CUSTOMER
Mark is the best service guy we have ever had. He is the reason we use your dealership. Give him a raise.
5/22/2024
Cindy U. VERIFIED CUSTOMER
Jeff was very kind and professional
5/22/2024
Jacquelyn H. VERIFIED CUSTOMER
Nick was very accommodating! This was my 1st time working with the service department and I was very happy and pleased with the service.
5/22/2024
Nuria A. VERIFIED CUSTOMER
From the moment I walked in, I was greeted warmly by the staff who went above and beyond to ensure my needs were met. My experience with Steve was pleasant, felt like he genuinely cared. Both, Steve and service tech Alan, demonstrated a high level of professionalism and genuine care, making my experience truly exceptional.
5/22/2024
Ntiense P. VERIFIED CUSTOMER
Satisfactory
5/22/2024
Ryan M. VERIFIED CUSTOMER
Joseph always gives us the best care and service.
5/22/2024
Edward G. VERIFIED CUSTOMER
Nick was a Pleasure to work with , from the minute I walked in , until I received a phone call that my vehicle was ready, I am totally satisfied.
5/22/2024
Susan P. VERIFIED CUSTOMER
Lance my service advisor was great to work with. Very polite, shared concern & was clear in the process. In addition, my Salesperson from my original purchase, Maurice, took the time to visit with me for a while. It’s always a pleasure to chat with him!
5/22/2024
Amanda T. VERIFIED CUSTOMER
He was friendly and efficient
5/22/2024
Linda C. VERIFIED CUSTOMER
Taylor is great!
The service from the mechanic area was awful.
Appointment was at 10am but didn't even start until 1130. 2.5 hours for a trip check is unacceptable. Feel free to call me for more details. ****-****-xxxx.
5/22/2024
Christos C. VERIFIED CUSTOMER
As usual Joe made my scheduled maintenance effortless. I am exceptionally pleased by the service he provided.
5/22/2024
Joan S. VERIFIED CUSTOMER
Nick did an awesome job taking care of an unusual problem with my car. He kept us informed and was very courteous!
We truly appreciated his help!
5/21/2024
Maria O. VERIFIED CUSTOMER
Mark gave great service! He was friendly and professional!