Nick was very polite and efficient. This was my first time utilizing the service department for a routine yearly checkup for my leased BMW and I was pleasantly surprised at the great service! Thank you!
10/3/2024
Denise H. VERIFIED CUSTOMER
I’d like a call asap please. I have a new light coming on with low coolant. When I check it it is extremely low and a screwdriver was also left behind from one of your service providers.
10/2/2024
James W. VERIFIED CUSTOMER
Logan was extremely helpful friendly and made me feel at home.
The service tech went well beyond to help me with a solution to a reoccurring issue I had been having.
10/2/2024
Daniel G. VERIFIED CUSTOMER
They wanted to charge me for a problem that I reported in my last two services while under warranty
10/2/2024
Rifat J. VERIFIED CUSTOMER
Steve did an excellent job
10/2/2024
Angela B. VERIFIED CUSTOMER
We always receive great service, prompt responses when working with Jef Rasmussen. He is a true asset your organization.
10/2/2024
Suzanne S. VERIFIED CUSTOMER
Matthew gave exceptional service today. Thank you!
10/2/2024
Lisa H. VERIFIED CUSTOMER
The BMW dealer I purchased my car from and had it serviced at never listened to my concerns and I was never happy with their treatment of me and my car. Logan listened to me, made sure my concerns were addressed, explained what the problem was and even took the initiative to replace a recall part on my vehicle before I even asked him about it. I feel comfortable taking my car to Arrowhead BMW and confident my car will be taken care of properly! Thank you Logan!
10/2/2024
Kimberly S. VERIFIED CUSTOMER
Great experience, looking forward to working with Steve & Arrowhead BMW in the future. Thank you.
10/2/2024
Rick H. VERIFIED CUSTOMER
Took far longer than expected. And didn’t wash the car.
10/2/2024
Eric S. VERIFIED CUSTOMER
Great Service
10/2/2024
Michelle M. VERIFIED CUSTOMER
Excellent service from beginning to end. Thank you!
10/2/2024
George D. VERIFIED CUSTOMER
Excellent service from my service representative.
10/1/2024
Imari M. VERIFIED CUSTOMER
Shane was able to get my vehicle in and serviced on short notice. He kept me informed throughout the process and For that I’m very appreciative
10/1/2024
Terence R. VERIFIED CUSTOMER
Will do
10/1/2024
Gabriel B. VERIFIED CUSTOMER
Keeps going above and beyond with his service
10/1/2024
Joy M. VERIFIED CUSTOMER
Colin was amazing! He saved us so much $ by clarifying what our warranty would pay for. I trust him.
10/1/2024
Richard A. VERIFIED CUSTOMER
Jef was very helpful explaining the tire coverage on my X-7. He worked very hard to get me a fair deal on two new tires. You have a valuable employee in Jef!