Joseph has always been honest and helpful with my BMW issues. I highly recommend him.
9/26/2024
Joseph D. VERIFIED CUSTOMER
Logan is amazing.
9/26/2024
Catherine F. VERIFIED CUSTOMER
Shane was very helpful.
9/26/2024
Blair E. VERIFIED CUSTOMER
This was my first time at Arrowhead BMW Joe was great got everything taken care of really noce guy
9/26/2024
Esvelia E. VERIFIED CUSTOMER
Great costumer service and building rapport. Took the time to listen and acknowledge my vehicle concerns. I will be booking my vehicle service needs through Arrowhead BMW and Taylor as the Service Advisor.
Great Job Taylor!
9/26/2024
Kim F. VERIFIED CUSTOMER
Manny did great. He was helpful and professional
9/26/2024
Atilano E. VERIFIED CUSTOMER
Joseph Lazar is absolutely the best service advisor I have ever had. He is an extraordinary representative of BMW, this dealership and especially the service department! Always goes the extra mile to make sure that I am well taken care of. Excellent communicator! He knows how to make things happen!!!
9/26/2024
Brian E. VERIFIED CUSTOMER
Matthew was very helpful and patient with me
9/26/2024
Steve O. VERIFIED CUSTOMER
Trustworthy and experienced. I feel I'm in good hands with Mike.
9/25/2024
Neil B. VERIFIED CUSTOMER
Thanks
9/25/2024
Justin S. VERIFIED CUSTOMER
Shawn and the team were good. Nice work. Thanks!
9/25/2024
Reginald N. VERIFIED CUSTOMER
I believe that I was overcharged for the work that was done.
9/25/2024
Michelle K. VERIFIED CUSTOMER
Logan was exceptional! Thank you very much!!
9/25/2024
Eric N. VERIFIED CUSTOMER
Great service, Colin does a great job and makes it easy for me!
9/25/2024
David H. VERIFIED CUSTOMER
Manny was great! Very personable and professional.
9/25/2024
John G. VERIFIED CUSTOMER
Michael is a great addition to your BmW team. Why? Because he is old school and takes the extra time (long hours) to make sure the job is finished properly. I was impressed with how Michael took care of my needs and he took the time and effort to go beyond his schedule to make sure all my needs were taken care of.
It’s refreshing to know he cares about BmW and arrowheads customers versus “I only care about myself typical of todays US workforce .
9/25/2024
Brian P. VERIFIED CUSTOMER
Shawn was very nice and kept me updated. The work that was done made the vehicle shine and was excellently done.
9/25/2024
Claude B. VERIFIED CUSTOMER
I already discussed this with the supervisor
9/25/2024
Mary Ann. VERIFIED CUSTOMER
Jef was excellent and very accommodating throughout the whole process. He kindly updated me throughout my wait and made sure to communicate with me in what was going on. I highly recommend Jef to anyone who wants to get their vehicle serviced! Thank you we will be back to see you on our next service appointment. -Mark Larracas
9/25/2024
Brent S. VERIFIED CUSTOMER
Shawn is very professional and makes you feel welcome and at home. The man knows what he is doing in his field.