Shawn did a fine job of talking care of our withGr our 330i. Great professional job of understanding problems with the car and knowing how to solve their. Very happy with Shawn's service.
9/25/2024
Paulino J. VERIFIED CUSTOMER
Shawn D Williams made my experience easy going and with excellent customer service. Very satisfied with BMW services, Lets Go BMW Rocks!!!
9/25/2024
Dwayne D. VERIFIED CUSTOMER
Colin and Sean were both incredible. Through their combined effort, they were able to secure a ride to and from Arrowhead and made the challenge of being without a car over the weekend appear seamless. So glad to have been assigned to them. Thank you both.
9/25/2024
JOHN S. VERIFIED CUSTOMER
Joe has always been great to myself and my family. He is extremely responsive and asks how my family is doing every time. Thank you Joe for all you have done.
9/25/2024
Kevin H. VERIFIED CUSTOMER
Shawn was very responsive to my deadline of completion of the repairs on my vehicle. He did a great job.
9/25/2024
Diana C. VERIFIED CUSTOMER
This is my first BMW and was my first service appt at BMW. This was my worse experience with a dealership. I dropped my car off and there was no follow up from service guy for two days. I picked up my car and told them I will be taking my car elsewhere. This was an easy service appt and they really screwed up the customer service with lack of follow up and communication. Should have purchased Mercedes. They never treated me like this dealership.
9/24/2024
Glenn T. VERIFIED CUSTOMER
Jef is helpful, courteous and professional. He takes his take to explain and answer any questions I may have.
9/24/2024
Pamela F. VERIFIED CUSTOMER
Shawn was very helpful, professional
And made sure we were updated with our vehicle situation.
Walked us out to our vehicle when it was completed , asked if when had any questions or concerns.
Thank you, Shawn
9/24/2024
Veronica P. VERIFIED CUSTOMER
Matt, provided superior service!
9/24/2024
Larry P. VERIFIED CUSTOMER
Joe is the best advisor I ever experienced
9/23/2024
Ludwig Family. VERIFIED CUSTOMER
Colin is the best Service Advisor I have worked with.
9/23/2024
Burton E. VERIFIED CUSTOMER
Mike A. is always excellent.
9/23/2024
Jesse V. VERIFIED CUSTOMER
They try to make to paid extra work in my car that it doesn’t need it ; took my car to Meineken and then service my car with not problem at All and I bought ten more Olí service ; Sorry but I been try to make business with ur dealer for long time , always getting out with empty hands ????????????
9/23/2024
Joshua G. VERIFIED CUSTOMER
Shawn provided excellent and speedy service and made the whole process easy and hassle free! Will definitely be returning back
9/22/2024
Richard C. VERIFIED CUSTOMER
Matthew was very professional and provided excellent service.
Thank you
Rick
9/22/2024
Steven C. VERIFIED CUSTOMER
Excellent service and service manager
9/22/2024
Salon Blissful. VERIFIED CUSTOMER
Mike is the best he always takes care of us
9/22/2024
Bua B. VERIFIED CUSTOMER
Great customer service and paying attention to detail. We just appreciate his service. Thank you!
9/22/2024
Anette B. VERIFIED CUSTOMER
Steve was awesome. Even went above and beyond to help check on prior purchased warranties in the event I need them in the future. I’ll definitely use him again.
9/22/2024
Jason D. VERIFIED CUSTOMER
The Service Department is the only reason I keep coming back. They’re great.