Colin Ware did an outstanding job. Restored my respect for your dealership.
10/14/2024
Jason R. VERIFIED CUSTOMER
Colin communicated very well and was responsive to my queries.
10/14/2024
David E. VERIFIED CUSTOMER
Ok thank you
10/14/2024
Josephine D. VERIFIED CUSTOMER
The service provided by Arrowhead BMW Jef Rasmussen was great! He kept us informed about what was being repaired and what was eventually needed to be replaced. We also liked the video provided referencing every area of the underneath of my BMW and I could compare the report provided against what I saw of the underneath. Overall satisfaction with the customer service and with Mr Rasmussen. Thank you JDurham
10/13/2024
Mohamed A. VERIFIED CUSTOMER
Great and fast service, all dealings are of high morals and perfect professionalism. Very good customer service thank you ????????
10/13/2024
Sal G. VERIFIED CUSTOMER
Thx
10/13/2024
Becker Body. VERIFIED CUSTOMER
Great job
10/13/2024
Ashleigh C. VERIFIED CUSTOMER
Matthew did an outstanding job on keeping me updated throughout the day and did a great job with making sure I understood any recommended repairs . I plan on going to him for future appointments!
10/13/2024
Frank S. VERIFIED CUSTOMER
Steve did a great job taking care of us!!
Thank you!!
10/13/2024
Matthew F. VERIFIED CUSTOMER
Couldn’t be happier
10/13/2024
Brian O. VERIFIED CUSTOMER
Excellent job.
10/13/2024
Matthew W. VERIFIED CUSTOMER
Taylor is great!
10/13/2024
Erin A. VERIFIED CUSTOMER
I don’t blame Matt for the mess
We dropped our car off at 7:30 in the morning and came back at 5 PM, at 5:30 Matt finds out from technicians at the screw in the new tire. They tell him that it would be 30 minutes to replace the tire and it took an hour. The car was supposed to be washed and it wasn’t probably because of the tire issue and when I got home to check the new front tires because the monitoring system said they were reading 40 the caps weren’t back on the front wheel and then I put the air pressure where they belong at 35
10/13/2024
Timothy M. VERIFIED CUSTOMER
I’ve always experienced great customer service at the dealership, Arrowhead BMW. But I do want to highlight my recent interaction with Shawn. He was fantastic and spent additional time with me explaining the services and other options. I felt zero pressure from him and appreciate his above and beyond friendly customer service.
10/12/2024
Robert F. VERIFIED CUSTOMER
Joe and everyone else I came in contact with were all terrific to work with!
10/12/2024
Patricia K. VERIFIED CUSTOMER
Matthew did an excellent job
10/12/2024
Alfredo B. VERIFIED CUSTOMER
Thanks for your prompt service!
10/12/2024
Elaine L. VERIFIED CUSTOMER
Excellent service and felt very well taken care of. Thank you so much for everything