Colin always provides top-notch service. He works With my schedule and offers flexibility with times to take my vehicle in. I appreciate his great service and thank you for all he does!
10/19/2024
Richard M. VERIFIED CUSTOMER
Taylor did a great job and the staff in general in maintenance area was very friendly and helpful, really love the service department at this BMW location
10/19/2024
Celina O. VERIFIED CUSTOMER
Very good service!
10/19/2024
Michael V. VERIFIED CUSTOMER
Mr. Abreu went above and beyond in providing me with outstanding customer service!!!
10/19/2024
David E. VERIFIED CUSTOMER
Jes is extremely knowledgeable and professional.
10/18/2024
Petra M. VERIFIED CUSTOMER
Service team always provides great service!
10/18/2024
Efrosini P. VERIFIED CUSTOMER
Hi BMW Team,
FYI Steve Emery provided excellent customer service, communicates clearly, and has strong technical knowledge. He ensured timely, efficient repairs and solve issues proactively. His professionalism and follow-up built trust and loyalty. Overall, Steve got a Diamond level status l!
Thanks a million Steve ????
Best
Pandi Family
10/18/2024
Raymond J. VERIFIED CUSTOMER
Manny was great to work with . Very helpful.
10/18/2024
Michael P. VERIFIED CUSTOMER
I appreciate everything Colin does. Always goes above and beyond. Thank you so much for the support and encouragement
10/18/2024
Keith R. VERIFIED CUSTOMER
Joe was great, perhaps the most pleasant experience I’ve had with a dealership service advisor
10/18/2024
Wayne S. VERIFIED CUSTOMER
Joe, Corey and the entire Arrowhead staff are absolutely amazing!
I have never been treated so special than I have at arrowhead with Joe leading the way.
Just amazing! I’m an arrowhead customer forever
10/18/2024
James M. VERIFIED CUSTOMER
Pleasant experience. Good job
10/18/2024
Donald G. VERIFIED CUSTOMER
Excellent service
10/18/2024
Harold P. VERIFIED CUSTOMER
Great service, friendly staff, quality work!
10/18/2024
Juan H. VERIFIED CUSTOMER
I used to always pick any advisor when booking appointments but after meeting Nick I only go to him now.
10/18/2024
Dan W. VERIFIED CUSTOMER
First time at Arrowhead BMW. Taylor was absolutely awesome. He verified everything that needed to be done. Asked me about a few other "options", but was not pushy when I declined. Seemed like he really cared. Thank you Taylor!
10/18/2024
Vaishali C. VERIFIED CUSTOMER
Mike is the Bestest!
He’s always pleasant and informative.
10/18/2024
Christopher L. VERIFIED CUSTOMER
Joe was great. Very professional and personal.
10/18/2024
James W. VERIFIED CUSTOMER
I think the that a entire process went very well
10/18/2024
Kilee D. VERIFIED CUSTOMER
Absolutely wonderful. BMW service and especially Michael has made life so much easier! I appreciate all he does to help! Can’t say better things and will always buy a BMW because of the service department. At this stage in life all the bells and whistles of cars are nice but I’m looking for help in the day to day and the service department has excelled in that - far above Mercedes and Audi in my experience.