Carmella was amazing! I always get great service and will continue to bring my Supra. Thank you!! A++++++
3/2/2025
Bill C. VERIFIED CUSTOMER
Ive been in a few times over the last few years and Joe was the best service rep by far. He was professional courteous and considerate. He gave me great advice and had my trust. Thank you Joe!
3/2/2025
Howard B. VERIFIED CUSTOMER
Mike is a wonderful asset to Arrowhead BMW. He makes his clients feel special and goes above and beyond the call of duty. He builds trust and confidence. Working with Mike is always a pleasure.
3/2/2025
Iracema M. VERIFIED CUSTOMER
10 out 10 My service adviser was Shawn D Williams very professional answer all my questions. Excellent customer service he was always available. I highly recommend Arrowhead BMW. Thanks Shawn for all your help.
3/2/2025
Wanchen L. VERIFIED CUSTOMER
Good
3/1/2025
Uriel T. VERIFIED CUSTOMER
Steve was great, he was extremely helpful in setting up an inspection for me and walked me through all of the findings afterwards. Will be stopping by for service in the future and working Steve
3/1/2025
John P. VERIFIED CUSTOMER
Alan was once again a pleasure to work with.
3/1/2025
Shelly F. VERIFIED CUSTOMER
Manny was extremely kind, courteous and worked extra efficently to accommodate my schedule and communicate any changes.
The technicians arrrived and worked professionally. They also solved an uncommon issue that presented itself during the routine battery registration. The convenience of mobile mechanic services saved me towing the car which I am very grateful for,
3/1/2025
Enrico R. VERIFIED CUSTOMER
Colin is great
3/1/2025
Ligen F. VERIFIED CUSTOMER
This is my first time for maintenance service and it was very smooth and easy as well. Thank you so much.
3/1/2025
Lorne S. VERIFIED CUSTOMER
Super polite and accommodating.
Excellent service.
3/1/2025
Gregory H. VERIFIED CUSTOMER
Great job I like ur service
3/1/2025
Bob W. VERIFIED CUSTOMER
Great Service
3/1/2025
Steven D. VERIFIED CUSTOMER
Carmella has been my service advisor for several years. She has always provided superior advice and service.
Second: My X5 2025 is two months old, why would I consider upgrading?
I already have financed at 1.9%.
Advise you read the customer profile.
3/1/2025
Lane L. VERIFIED CUSTOMER
Service was great!
3/1/2025
Michael V. VERIFIED CUSTOMER
Carmella Gomez is an exceptional professional and an even better person! As long as she remains under your employ, I will continue to purchase any and all future vehicles at your dealership!
3/1/2025
Carson D. VERIFIED CUSTOMER
Joe is the best service advisor at bmw has the most knowledge and a genuine person thx bmw for another good service
3/1/2025
Jacinthe S. VERIFIED CUSTOMER
Got me in right away and took care of my oil issue. Taylor is professional and polite. Thank you
3/1/2025
Leland M. VERIFIED CUSTOMER
I am going through major cancer battle right now. Was sick the day of my appt and Colin w/o hesitation offered to come pick up the car and get everything done needed to be done.
He is a great service rep, a good person and I really appreciate what he has done not just on this, but since I have owned the car. You should be very proud that you have an employee like him representing your company.
3/1/2025
Alan T. VERIFIED CUSTOMER
Very satisfied with Arrowhead BMW & Service Advisor Taylor Gooley. Thanks too to Nick, Service Technician for the informative videos.