Shane did a great job of keeping me informed,being transparent, & provided exceptional service partnering with my warranty company.
3/4/2025
William K. VERIFIED CUSTOMER
Jef kept me informed and explained in detail what needed to be repaired on my X5. Thanks Jef
3/4/2025
Ronald M. VERIFIED CUSTOMER
Carmella and the service tech were great! Very pleased with their courtesy and professionalism!
3/4/2025
Charles W. VERIFIED CUSTOMER
Satisfied.
3/4/2025
Jason D. VERIFIED CUSTOMER
Joe is the only reason we keep coming back.
3/4/2025
Scott M. VERIFIED CUSTOMER
Great service and very helpful! Thank you!
3/4/2025
Patricia D. VERIFIED CUSTOMER
Shawn Williams was wonderful to work with. He is very knowledgeable and extremely courteous.
3/4/2025
Katrina S. VERIFIED CUSTOMER
We love Joe. He always takes good care of us.
3/4/2025
Madison G. VERIFIED CUSTOMER
Joe is the best! Thank you!
3/4/2025
Sarah T. VERIFIED CUSTOMER
My vehicle still isn’t fixed.
3/3/2025
Matthew W. VERIFIED CUSTOMER
I would buy another vehicle from arrowhead BMW just knowing that I can deal with Taylor in the service department for all of my service needs. He is outstanding.
3/3/2025
Carol F. VERIFIED CUSTOMER
Thank you. All the staff at Arrowhead BMW are friendly, helpful, and provide prompt and complete service every time I am there.
3/3/2025
Phil H. VERIFIED CUSTOMER
Troy kept me well informed every step of the way, and got me in and out of there in a very timely manner great job Troy I will be back
3/3/2025
Mitzy V. VERIFIED CUSTOMER
Thank you Shawn for helping me you were awesome!!!
3/3/2025
Delman W. VERIFIED CUSTOMER
Alan was an awesome service advisor. Professional and experienced. He exceeded our expectations and went above and beyond.
3/3/2025
Audrey D. VERIFIED CUSTOMER
Troy was extremely easy to work with and communicated well. I have not had similar experiences in the past. In the future, I will ask for an appointment with Troy as the advisor. He cared about ensuring my car was repaired through my warranty.
3/2/2025
Trena T. VERIFIED CUSTOMER
We'd have to talk the 1.98% finance over and get back with you
3/2/2025
Keun C. VERIFIED CUSTOMER
Troy was professional and courteous to our concern of the vehicle. We appreciate his honesty and also connecting with the Genius expert in which we still had some questions about on the tech side of the car which we recently bought. Overall outcome, we will most certainly engage with him in the future.
3/2/2025
Heike J. VERIFIED CUSTOMER
None
3/2/2025
Angel B. VERIFIED CUSTOMER
Great service as always super helpful staff good experience overall thank you bmw of arrowhead