Matt was a quick study on a complex case. Stay tuned,…. there is more to come!
9/3/2025
Chavarria H. VERIFIED CUSTOMER
I live right next to the Camelback BMW, but I drive all the way over to Arrowhead just so Troy can be my service guy. Every time I come in he goes above and beyond every single time. I can not thank him enough for all that he has done and even gave me important info about my car. You guys are so lucky to have a guy like him on your team. Please don’t ever get rid of him, also give him a raise because he always gives me and I’m sure alot of other costumers the best experience.
9/3/2025
John M. VERIFIED CUSTOMER
Alan always takes the time to explain things thoroughly.
9/3/2025
Mohammad A. VERIFIED CUSTOMER
Always the best, I would never service my vehicle anyplace other than Arrowhead BMW
9/2/2025
Gary M. VERIFIED CUSTOMER
Outstanding job
9/2/2025
James L. VERIFIED CUSTOMER
Great communication and progress videos pit me at ease. Thanks!
9/1/2025
Michael D. VERIFIED CUSTOMER
Thank you for working me into the schedule and fixing my vehicle so I could safely make it home to NV.
9/1/2025
Tina E. VERIFIED CUSTOMER
Joe is always great. Takes good care of me keeps me informed. Explains things in a supportive way. Love working with Joe.
But when it comes to BMW‘s products, I’m so disappointed. I’ve had my car in there three times in the last six months for different sensor replacement.
8/31/2025
Amy E. VERIFIED CUSTOMER
Always great!
8/31/2025
Joseph B. VERIFIED CUSTOMER
George was extremely professional and courteous
8/31/2025
Mario G. VERIFIED CUSTOMER
My man justin was a very good helper he guide me thru everything and it was my first time there he was amazing! will be coming back for sure!
8/31/2025
Greg M. VERIFIED CUSTOMER
Carmella was very professional and courteous!
8/31/2025
Hoyt N. VERIFIED CUSTOMER
Colin was great. From scheduling to delivery it was super smooth. Appreciate the communication as well.
8/31/2025
David G. VERIFIED CUSTOMER
Joe was professional & thorough. He paid attention to every detail. I’m extremely satisfied w/ the work performed .
8/31/2025
Karthikeyan R. VERIFIED CUSTOMER
Alan provided me a wonderful support and explained me the options of repairs needed.
8/31/2025
Dan W. VERIFIED CUSTOMER
Joe is incredible and was so patent with me. He was always kind during a very long 70+ days the car was in the shop. He is a great asset to arrowhead bmw
8/31/2025
Phillip W. VERIFIED CUSTOMER
11 out of 10!! I Very rarely leave reviews, however the Service received with George and the team at Arrowhead BMW exceeded the highest standard of expectation.
8/31/2025
Deanna D. VERIFIED CUSTOMER
Michael's customer service and follow-up is incredible and I am very loyal to him and Arrowhead BMW
8/31/2025
Broneil K. VERIFIED CUSTOMER
Joe is above and beyond. Words can’t explain the service I receive with him. He is the sole reason I return to the dealership for all of my needs and don’t go to any other shop.
8/31/2025
Husain A. VERIFIED CUSTOMER
Carmella is consistently amazing. It’s gotten to the point where I don’t want to work with anyone else because Carmella is so efficient.