Ali is fine. But apparently the technicians who have been addressing the problem don't understand the frequent problem that happens when I'm trying to back out of a parking space. The first time I brought the car in I had to wait several hours for a software update. The problem showed up again the same day. This time I left the car at the dealer for a week. They provided some expensive service under warranty but that did not work either. On the way home from the dealer I had to stop at my doctor's office and the problem showed up again when I tried to back out of the parking space. It happened both times I had to stop for something on the way home. The problem absolutely needs to be fixed because it is hazardous in any typical parking lot situation. I've described the problem explicitly but I don't think those that are working on the car understand what's happening. I'll be bringing the car back to the dealer next week.
4/1/2023
Deborah M. VERIFIED CUSTOMER
Ali is always great to work with
3/31/2023
Beth K. VERIFIED CUSTOMER
I live my Volvo. I think Brian is amazing at his job.
3/31/2023
Marian D. VERIFIED CUSTOMER
Excellent service
3/31/2023
Jesus V. VERIFIED CUSTOMER
Great service
3/31/2023
Richard B. VERIFIED CUSTOMER
Most knowledgeable SA I have worked with in my 8 years of owning Volvos.
3/30/2023
Emily N. VERIFIED CUSTOMER
Always very professional and personable.
3/30/2023
Chad H. VERIFIED CUSTOMER
He was great to work with.
3/29/2023
Robert L. VERIFIED CUSTOMER
Brian did a nice job taking care of me a day sooner than scheduled
3/29/2023
Ricktamara H. VERIFIED CUSTOMER
We have worked with Jacob at multiple Volvo locations. He has always been thorough and communicated well. We appreciate his service and will continue to work with him.
3/29/2023
Kurt K. VERIFIED CUSTOMER
Unfortunately my car had a chip in the windshield and upon my car needing to be lifted up to be repaired the chip/crack spread. Now I have to have my windshield replaced.
3/29/2023
Chiang Gaafar. VERIFIED CUSTOMER
Jake has always been responsive and helpful.
3/29/2023
Abhijit K. VERIFIED CUSTOMER
Antonio was very helpful in getting entire work completed without issues. He followed up to ensure everything was working without issues after the glass replacement. Appreciate his follow up and support.
3/29/2023
Ben L. VERIFIED CUSTOMER
We were treated well.
3/28/2023
Albert K. VERIFIED CUSTOMER
First-rate service experience.
3/28/2023
Thomas G. VERIFIED CUSTOMER
Allie was great to work with. Thank you!
3/26/2023
Donald And. VERIFIED CUSTOMER
Love Volvo
3/25/2023
Kamal R. VERIFIED CUSTOMER
Antonio is a phenomenal customer service rep. Very understanding of customer needs and a great customer advocate..
3/24/2023
Nancy B. VERIFIED CUSTOMER
Excellent
3/24/2023
Didi L. VERIFIED CUSTOMER
I was treated with the highest kindness So pleased how they picked up my car. Made it new again. Thanks so much
Didi L