Bonnie was very knowledgeable and helpful and Luis was so polite and a very good driver.
4/3/2017
Borgia W. VERIFIED CUSTOMER
Bonnie was pleasant, very efficient, and thorough. I was very impressed because she managed to be these things in an extremely busy fast moving environment.
She's definitely an asset for Honda!
4/3/2017
David K. VERIFIED CUSTOMER
Bonnie was awesome
4/3/2017
Randolph S. VERIFIED CUSTOMER
I do not wish to be contacted about this matter. The problem I have is making an appointment for an oil change and having to wait 2 hours for it to get done. In my opinion that's just to long of a wait
4/2/2017
Edith O. VERIFIED CUSTOMER
When we got home we found they had entered the wrong mileage on the odometer. We will call Monday to have it corrected.
4/2/2017
Jaclyn/Jon P. VERIFIED CUSTOMER
Great customer service with Bonnie every time.
4/2/2017
Patricia L. VERIFIED CUSTOMER
It took 3 1/2 hrs for a 15 min oil change. I arrived sat morning before opening at 9 am
And many of the people that arrived after me their car was ready first. I think if I had more work done than a simple oil change it would of been faster..
it may not be too profitable for those commission station guys , who want you to get as many services as possible, to deal with simple services like a oil change.
Plus when I asked about my status after 2 hrs waiting, Abel, I believe that was
his name,said let me check and went to his computer to ck. After another 45 min passed by he gave me some lame story ,that obviously was not true, about how their was a misunderstanding - confusion with his workers and clients.. those guys know rverything that is happening ... so my answer is NO I wasn't happy and I think those guys are not fair and are worrying trying to get their commissions first!
4/2/2017
David K. VERIFIED CUSTOMER
100%
4/1/2017
Joe H. VERIFIED CUSTOMER
Bonnie was curtiois, helpful, and knowledgeable. She reviewed my free multi-point inspection and offered to have the car washed while I waited for the repairs to be done on my car. Great experience.
4/1/2017
Chris C. VERIFIED CUSTOMER
Carlos and the technician were successfully able to pinpoint the issue that has been perplexing, to say the least, for a while. With nominal cost, the repairs able to be made in a very quick turnaround.
4/1/2017
Stella T. VERIFIED CUSTOMER
Carlos is a keeper.
4/1/2017
Teresinha L. VERIFIED CUSTOMER
Very professional and great customer service
4/1/2017
Jennifer T. VERIFIED CUSTOMER
Bonnie is always very courteous and it's always a pleasure to work with her
4/1/2017
David/Cindy D. VERIFIED CUSTOMER
Carlos was great he made it very easy
4/1/2017
Evelyn R. VERIFIED CUSTOMER
Carlos is an awesome advisor. I feel he is honest and he is very kind. I travel all the way from Paso Robles to have my car serviced at your dealership. That is because I met him once when I had a repair needed as I passed through town and have and will come back for all service needs and purchases as well. You all are a step a live the others!
4/1/2017
Sherene S. VERIFIED CUSTOMER
Carlos was very professional and pleasant to work with. He was able to return my car to me well within the promised time and I appreciated him taking time to answer my questions.
4/1/2017
Toni S. VERIFIED CUSTOMER
Excellent service and great communication throughout!
4/1/2017
Candy R. VERIFIED CUSTOMER
I am very happy with Jim Woltman he has been a great service and sales man to your company.
4/1/2017
Steffani J. VERIFIED CUSTOMER
The only dissatisfaction I have is with the delivery. Carlos called me and said my car was ready, he met me as I arrived, went over everything and walked to the payment window with me. Then I sat and waited for my car to be driven up. After about 10 minutes a young man asked if I had been helped and said my car was being washed. After 30 minutes I think Carlos sensed my annoyance and finally went and got the car himself. My suggestion is - Don't call me until my car is truly ready. I would rather continue with what I was doing than sit in the repair bay. I think they then rushed the car wash because there were still a lot of bugs on the front of the car and the windshield. I do appreciate the car wash and that Carlos made and extra effort to retrieve my car, but I would prefer not to wait once I am called.