I sure appreciated Jim's help when I brought my Accord in for service. I was upset about the mystery that's become the Official Honda Maintenance Schedule. That's one thing as a dealership I think you might want to get involved in. Since there aren't service schedules provided in the Honda handbooks, and at last check, nothing on the internet to check, and the Honda Customer Support told they'd wouldn't be doing anything like that, and that we needed to trust the maintenance reminders from the car. This is not a good process, and car owners should be able to do this for themselves if they want.
3/17/2017
Angelica H. VERIFIED CUSTOMER
I'm happy to have a person like Jim helping me every time my car needs service. He's always there to teach me about the importance about keeping up with the services. I appreciate the time he takes to help me. Jim is an excellent service advisor. He has earned my trust.
3/17/2017
Douglas P. VERIFIED CUSTOMER
Excellent service
3/17/2017
Emily P. VERIFIED CUSTOMER
While my vehicle was fixed and your interpersonal interactions were pleasant, the price tag on the service was too much. I feel like I paid at least 200 more than I should have.
3/17/2017
Kalyn N. VERIFIED CUSTOMER
She was so courteous and helpful. Very cheerful and made my experience really good. All the ladies at the front desk were also very friendly
3/17/2017
Peter/Vicki E. VERIFIED CUSTOMER
Even though the repairs and parts were much higher than I anticipated when I brought the Odyssey van in for it's maintenance service, Jim Woltman was courteous and explained in detail what the situation was good not to be. I asked for sliding door repair which turned out to be more expensive than we thought. The fact that my brakes were worn down to the degree above metal on metal and the hose that was leaking that connected to power steering which could cause a flammable complication were obvious repairs and replacements that needed to take place. I just was surprised but I guess with a 2005 van, this was bound to come up sometime. I can say that Jim was terrific and I was thankful for his guidance.
3/17/2017
Michael M. VERIFIED CUSTOMER
Bonnie is excellent, she is pleasant, attentive and 120%
On the job.
I enjoyed working with her
3/17/2017
Marissa M. VERIFIED CUSTOMER
Everyone at honda is amazing. I want you thank you for fixing my car when I thought it wasn't fixable. You guys seriously rock. Only place I'll take my car
3/16/2017
Diane/Adam L. VERIFIED CUSTOMER
Jim is absolutely wonderful to work with. He always goes the distance to make my experience at the Honda service center easy and as quick as possible He is the reason whyI own a Honda!!!!
3/16/2017
Jeanette I. VERIFIED CUSTOMER
Bonnie is always cheerful and kind to the customers as well as efficient and quick.
3/16/2017
George B. VERIFIED CUSTOMER
Thanks for helping me and give me a ride back to Cottage Hospital where my wife was having surgery
3/16/2017
Evangelina C. VERIFIED CUSTOMER
He was really helpful and the service was great!!!
3/16/2017
Bernd S. VERIFIED CUSTOMER
Friendly and caring - service couldn't have been better. Right on time too. I will surely be back. Thank you.
3/16/2017
Lawrence V. VERIFIED CUSTOMER
Thanks
3/16/2017
Jamie M. VERIFIED CUSTOMER
Abel was helpful and answered all questions that I had
3/16/2017
Teddy L. VERIFIED CUSTOMER
Done well.
3/16/2017
Ime M. VERIFIED CUSTOMER
Bonnie is absolutely amazing.
Makes me feel I can trust my car to her
3/16/2017
Cathy R. VERIFIED CUSTOMER
Honda sb has always done a good job for me. 13/14,yr
3/16/2017
Alison F. VERIFIED CUSTOMER
Bonnie was informative and friendly. I liked her very much. She was on top of things and I want to thank her.