Way too slow for check in. My service person was not knowledgeable in the areas where I needed help. (Unusual subject). I didn’t know I would receive text msg alert when car was ready & had it on silent since I was inside.
I was so surprised about my warranty that I forgot to tell him about the other problems I was having with the car. (Which means I will have to take the car back.
This was the worst service visit I have ever had at this dealership. I have been a customer since 2011. Information was not forthcoming. The way the set up is at intake is ridiculous. Many people waiting much longer to ck in or out. No one knew what was going on. Awful.
7/22/2025
Valarie C. VERIFIED CUSTOMER
The service Luis Cerda provided was excellent in every way.
Thank you,
Valarie C
7/22/2025
Colin C. VERIFIED CUSTOMER
Not happy
7/22/2025
Jessica H. VERIFIED CUSTOMER
Jason Sosa was professional and knowledgeable. Jason did a great job!
7/22/2025
Clark K. VERIFIED CUSTOMER
Bonnie was amazing!
7/22/2025
Daniel K. VERIFIED CUSTOMER
Bonnie is fantastic and a pleasure to work with.
7/21/2025
Halbert F. VERIFIED CUSTOMER
Tyler very professional and efficient
7/20/2025
Will H. VERIFIED CUSTOMER
Perfect 10
7/20/2025
Ruby M. VERIFIED CUSTOMER
100% satisfied with Luis Cerda
Thank you
7/20/2025
Richard J. VERIFIED CUSTOMER
Excellent communication.
7/19/2025
Richard J. VERIFIED CUSTOMER
Very satisfied.
7/18/2025
Shayan G. VERIFIED CUSTOMER
Jason was excellent. Gave me great advice and quoted me for my future tire replacements
7/18/2025
Lisa M. VERIFIED CUSTOMER
Tyler was very informative, professional and efficient. He answered my questions and explained everything done to my car. He is courteous and personable.
7/18/2025
Michael M. VERIFIED CUSTOMER
Jason was great but the service took hours longer than expected
7/18/2025
Laurel R. VERIFIED CUSTOMER
Above and beyond. Excellent!
7/18/2025
Maureen G. VERIFIED CUSTOMER
Bonnie was very helpful and a pleaser to work with!
7/18/2025
Noah D. VERIFIED CUSTOMER
Reyna was wonderful but your feedback loop froze so this is my second survey . I hope Reyna gets the praise she deserves for being so kind and personable. I feel completely taken care of. 10/10
7/17/2025
**** L. VERIFIED CUSTOMER
So kind and helpful! Made everything so quick and easy!