I think y'all have turned the corner from the Yelp comments!
Keep it up!
1/25/2019
Emily M. VERIFIED CUSTOMER
Great service! Above and beyond.
1/25/2019
Victoria B. VERIFIED CUSTOMER
I am so appreciative of your competent and professional service! Quick and a job done right- thank you!
1/25/2019
Cecilia B. VERIFIED CUSTOMER
Jim was very thorough, knowledgeable and helpful
1/25/2019
Heriberto/Alma G. VERIFIED CUSTOMER
Very good service
1/25/2019
Jason G. VERIFIED CUSTOMER
Terrific group!!
1/25/2019
Jillian R. VERIFIED CUSTOMER
Everyone was super nice, especially the gentleman that helped me. I felt like he really cared about finding out what was covered by my insurance. He really did a great job! Great experience
1/25/2019
Bryan S. VERIFIED CUSTOMER
I was so impressed with the service I received to day from Carlos Lira and the Honda team in Goleta! The level of service, although it was minor maintenance, it still was above and beyond the level of service I had previously received at other Honda dealerships. Thank you!
1/24/2019
Naomi/Travis V. VERIFIED CUSTOMER
Excellent service!
1/24/2019
Nancy/Patrick H. VERIFIED CUSTOMER
Fast and efficient,thanks to Carlos. Lira I will recommend ,, patrick
1/23/2019
Morgan C. VERIFIED CUSTOMER
Always happy with the way Jim takes care of me.
1/23/2019
Lisa O. VERIFIED CUSTOMER
Excellent service
1/23/2019
Lucas D. VERIFIED CUSTOMER
Melanie was great! I really hope this doesn't affect her in any way.
The only issue I had was my car was covered in bird poo and had one very large drop of tree sap on the hood when it was returned to me. I know the car wash was out of service today, but I honestly don't think it would have gotten off all the droppings, especially the sap. I also know space is limited in the back lot with lots of trees overhead. Maybe invest in some roof over the cars? I'm sure this isn't the first time this has happened. Honestly, not that big of a deal though.
The oil change/tire rotation was great as well, no issue with that. Also very quick turnaround. Overall, would still recommend
1/23/2019
Maria Lorena. VERIFIED CUSTOMER
Our sales representative was nice, patient and kind!!!!
They gave us a great deal. Second vehicle I buy from him
and I love it! He’s never pushy and explains things clearly. I felt safe and left the dealer knowing
that is was a great decision!
Thank you so much!!!??????????????
1/23/2019
Sandra F. VERIFIED CUSTOMER
Bonnie was very friendly and helpful. Super nice ????
1/22/2019
Victor P. VERIFIED CUSTOMER
Bonnies the best
1/22/2019
Curtis W. VERIFIED CUSTOMER
Mr. Lira did an excellent job. My only “regret” is that I wasn’t finished with the book chapter I was reading before my car was ready :) That’s how timely the service was.
1/22/2019
Beverly/John B. VERIFIED CUSTOMER
Melanie provided friendly accurate service.
1/22/2019
Marian S. VERIFIED CUSTOMER
Bonnie explains everything that is done and why it's done. I know if I forget, I can always call her, because she is approachable. I would much rather have a woman who won't make you feel like an idot. Another quality I"m looking for in a service provider is to save me money. I don't know if Bonnie is doing that, but I hope she is and that would make me very happy. But I think the service providers are there primarily to make the Honda dealer money. Showing us a cheaper way to take care of our cars would really increase our satisfaction with the service.
1/22/2019
Melissa J. VERIFIED CUSTOMER
We asked to look at a couple of items on the car. The light doesn’t work and neither does the heated seat. When the appointment was made we were not told we would be charged $135 for labor charges. Had we known we would not have had this check done. We came in for an oil change expecting $55 and left paying $190. We won’t be coming back to Santa Barbara Honda.