Melanie Plancich went above and beyond to resolve my problem. You are fortunate to have such an outstanding professional in your employ.
3/7/2019
Marcos P. VERIFIED CUSTOMER
N/a
3/7/2019
Larry D. VERIFIED CUSTOMER
Jim was great. He advised me about additional service that my car was due for and about how long the wait might be and about how much I had saved by coming to the dealership for my oil change as opposed to a quick service business. My service was done quickly and for less than I had planned.
3/7/2019
Inez F. VERIFIED CUSTOMER
Very professional and very helpful. Jim gets a ten!
3/7/2019
Mary M. VERIFIED CUSTOMER
Amazing service! Super comfortable environment and they did a great job on my car. Thank you so much!
3/7/2019
Nakota S. VERIFIED CUSTOMER
Melanie was fantastic! I’d always worked with a different individual in my visits to SB Honda and had an emergency issue on a day they weren’t working. To my great fortune I was paired with Melanie! She made an otherwise stressful situation into a day at the beach. I left knowing my vehicle was in the right hands. Thanks Melanie!
3/7/2019
Shelley N. VERIFIED CUSTOMER
Carlos was very helpful and professional.
3/7/2019
Kimie N. VERIFIED CUSTOMER
Great service and timely service as always!
3/6/2019
Mary Ann. VERIFIED CUSTOMER
Melanie was great. Very helpful.
3/6/2019
Lisa S. VERIFIED CUSTOMER
Jim was great. Was one of the few times I felt like "service" mattered. I will keep coming back. In and out in about an hour with a laundry list of things to do. Was happy I came by today. thank you,
3/6/2019
Caroline M. VERIFIED CUSTOMER
However this is the most expensive tire I’ve ever bought. I think I will not be buying tires at Honda again!
3/6/2019
Ernie H. VERIFIED CUSTOMER
That was the most excellent service I have ever had at Santa Barbara Honda
3/6/2019
Andrew H. VERIFIED CUSTOMER
Everything worked out in the end and therefore I am "Satisfied" with my service, but there were a few mishaps along the way.
3/5/2019
Lorine V. VERIFIED CUSTOMER
Extremely kind and efficient
3/5/2019
Lydia R. VERIFIED CUSTOMER
Bonnie was awesome
3/5/2019
Robert S. VERIFIED CUSTOMER
Bonnie was exceptionally helpful. She understood my problem, which I believe was unusual, and provided what I am convinced was the best solution. I hope that I have the good fortune of having her help me the next time I come in with a problem.
3/5/2019
Ken F. VERIFIED CUSTOMER
Bonnie always does a great job! Thanks for her professionalism and great customer service!
3/5/2019
Steven C. VERIFIED CUSTOMER
Excellent service. Very personable, friendly and competent.
3/5/2019
Ashely C. VERIFIED CUSTOMER
Melanie was very professional, and explained everything clearly. She listened to my questions, and answered confidently.
3/5/2019
Joshua P. VERIFIED CUSTOMER
One thing I find at other Honda dealerships I’ve been serviced at are lack of updates and then it’s been hard to find people to update you. Bonnie, on the other hand, kept updating me on the process several times throughout my wait. Though the time for my car being fixed was pretty slow, this was by far the best service I have ever had.