Was great the whole time, quick to notify of my battery's need to be replaced so we could get it done. Amazing service
10/3/2025
Barbara F. VERIFIED CUSTOMER
I so appreciate Bonnie J. Everything is a smooth, seamless visit. Thank you.
10/2/2025
Sergey S. VERIFIED CUSTOMER
Luis was very helpful I have no complaints about him
There were a few issues not related to Luis but experienced during the fixing process
1. The repair has been done twice. For some reason the problem has not been fixed on the first attempt
2. The parts have not been delivered in time, so we had to reschedule the appointment.
Overall I would grade it 5 out of 5 since all obstacles have been surmounted virtually with no effect from our side
Luis took care of everything in timeless manner.
10/2/2025
Paper Tigers. VERIFIED CUSTOMER
Reyna was the most helpful, thoughtful and patient service advisor I’ve ever had at Honda. My CRV had an issue I needed to be resolved ASAP, and she made the effort to fit me into the schedule on the same day. She said they probably wouldn’t get to work on it that day, but she had already prepared me for leaving it overnight. When the shuttle driver didn’t return to Honda when he said he would, Reyna promptly ordered me an Uber. And before the end of that same day, sure enough I received a report and video of the work that was completed!! I’m sure that Reyna helped make this happen. As if that weren’t enough, she very promptly ordered me an Uber to bring me to Honda to pick up my car. Also kudos to Honda for doing a thorough inspection of my car and alerting me that I badly needed a new air filter — something my local mechanic missed during my recent service visit.
10/2/2025
Qi S. VERIFIED CUSTOMER
He is really nice and patient
10/2/2025
Joe R. VERIFIED CUSTOMER
Excellent service, fast and efficient.
10/1/2025
Not Provided. VERIFIED CUSTOMER
Reyna is professional, knowledgable and friendly. I really had a great experience with her!
10/1/2025
Kisa M. VERIFIED CUSTOMER
Tyler was quick, effective and pleasant to talk to.
10/1/2025
Humberto S. VERIFIED CUSTOMER
Thanksthey duda Goodwill Job.Iam hapy for that
10/1/2025
Panfilo L. VERIFIED CUSTOMER
I am very grateful to Luis and his team.everything is excellent in my car thank you for your everything.
10/1/2025
Samuel E. VERIFIED CUSTOMER
Excellent customer service. Informed, polite and accurate.
9/30/2025
Patricia M. VERIFIED CUSTOMER
Waiting for the survey.
9/30/2025
Francisco C. VERIFIED CUSTOMER
Luis was great! He was friendly and his customer service was excellent!
9/30/2025
Allison G. VERIFIED CUSTOMER
Reyna definitely had a challenge with my car as it had so many problems with it after I was stuck in flood waters. She tried to arrange a vehicle for me to rent, which I was used to having at Acura when it was over by La cumbre Plaza. She stayed in contact with me until a vehicle was available but at that time the information on my car and estimate for $15,000 came in. I appreciate her helping me with insurance.
9/30/2025
Humberto S. VERIFIED CUSTOMER
Excedente Job I guive10 Points.
9/29/2025
Jim M. VERIFIED CUSTOMER
Luis was friendly, knowledgable and provided the service as requested..
Thank you Luus.
I will watch for yhe survey
9/29/2025
Jasper A. VERIFIED CUSTOMER
Luis was very professional and I was satisfied because of his customer service skills.
9/28/2025
Gretchen W. VERIFIED CUSTOMER
very efficient and professional.
9/28/2025
Giselle S. VERIFIED CUSTOMER
Bonnie was great! Excellent customer service and she made me feel very welcomed!