I was disappointed when Sarasota closed and I had to go to St Pete for service. But now the trip is worth it. Madalyn is terrific. Responsive and she knows the cars.
11/19/2024
Peter W. VERIFIED CUSTOMER
Very good experience
11/16/2024
James C. VERIFIED CUSTOMER
Friendly and efficient, great customer service
11/14/2024
Edward B. VERIFIED CUSTOMER
Madalyn was terrific and was able to solve what another Maserati dealer and Maserati couldn’t.
Look forward for the next survey to let Maserati know, if they read them, how I feel about there response to prior requests for help. If it wasn’t for your dealership and particularly Madalyn I would have lost all faith in Maserati.
11/14/2024
Steven C. VERIFIED CUSTOMER
Excellent service and assistance
11/8/2024
Constance R. VERIFIED CUSTOMER
Everything was great !
11/7/2024
Cheryll P. VERIFIED CUSTOMER
I’m so glad to see Alexis on your team. She is a breath of fresh air and very helpful and a communication is wonderful.
11/7/2024
Michael G. VERIFIED CUSTOMER
Horrendous, definitely won’t bring my car back or recommend this dealership. Still haven’t received my phone call from your advisor.
11/3/2024
Osteen G. VERIFIED CUSTOMER
I may have touched the wrong response????
I am completely satisfied with the service done to our 2024 Tonale’
Madelyn is courteous, knowledgeable and professional and I appreciate the attention.
10/31/2024
Lynette M. VERIFIED CUSTOMER
Always a pleasant experience.
10/29/2024
Doris R. VERIFIED CUSTOMER
Alexis was amazing coordinating my appt and pick up of my Alfa
10/26/2024
Antonette B. VERIFIED CUSTOMER
My husband was very impressed with your facility along with your professional staff. Thank you very much.
10/26/2024
Travis M. VERIFIED CUSTOMER
Madalyn was great thank you!
10/25/2024
SABRINA A. VERIFIED CUSTOMER
Service Department staff (Madalyn, Seth, the other girl that answers the phones and schedules) are horrible. Purchased a vehicle in March and still have not been able to get on the schedule for the (we owe you) issues that the paint guy also needs to be in for. I requested Madalyn update my information in the system as it also has someone else’s information however only my phone number was updated, not the address and other customer’s personal information. Took my car in for a bunch of codes, issue turning the wheel all the way and smell of burning oil and was told I needed the battery replaced. I have been in contact with Alfa Romeo and they are denying this dealership as an authorized service location. I am still under a 5 year warranty. I’ve also been waiting a couple months to be called to have my recall issue resolved.
Horrible over all experience with this dealership. Suzanne, Jorge and the other tall salesman are the only ones trying to go above and beyond to save face for this business.
10/24/2024
Juillette V. VERIFIED CUSTOMER
Excellent service!
10/22/2024
Lori B. VERIFIED CUSTOMER
Service was great. No complaints. We were well taken care of. Thank you very much!
10/21/2024
Giovanni C. VERIFIED CUSTOMER
Excellent service and excellent people to work with.
10/20/2024
Frank V. VERIFIED CUSTOMER
The visit was made timely and convenient by the staff