Your welcome. I’ve been a Volvo of Orland customer for 30 yrs & 3 Volvo’s.
8/12/2022
John K. VERIFIED CUSTOMER
Mark is always great - knows the routine and understands the needs and time frames of the customers. Does a wonderful job in explaining what was done to the car and what the technician recommends.
8/11/2022
Paola B. VERIFIED CUSTOMER
Thank you Mark for your knowledge and great customer service.
8/11/2022
Melissa E. VERIFIED CUSTOMER
Had to come back in for the same issue that was not resolved the first time due to lack of experience of the technician.
8/10/2022
David H. VERIFIED CUSTOMER
Thought Mark did an excellent job.
8/10/2022
Jane V. VERIFIED CUSTOMER
My car has been at the dealer for almost three weeks. The problem was misdiagnosed initially so it went back into the dealer and then took another week to identify the real problem. We were supposed to take this car to Alabama to drop our daughter off at college. This whole debacle ended up costing me $1000 because we had to book flights instead in order to allow more room in my husbands car to accommodate our daughters items. We’ve owned Volvos in the past and have always been satisfied with the service. This experience has been far from good. I’m still not clear why it took this long to diagnose the problem. I just hope it gets addressed because at this point I’m beyond aggravated, inconvenienced and disappointed in the lack of competence.
8/10/2022
Jim A. VERIFIED CUSTOMER
Mark did a wonderful job explaining the status of my tire. He also took the time to insure that the warranty on the tire from the manufacturer was honored. Very pleased with the service that I received.
8/8/2022
Cassandra P. VERIFIED CUSTOMER
Mark,
Thank you very much! You are always very friendly and attentive. I appreciate your hard work.
8/7/2022
Linda R. VERIFIED CUSTOMER
Courteous, efficient, professional and a sense of humor.
8/5/2022
Cynthia L. VERIFIED CUSTOMER
Excellent customer service by Mark!
8/5/2022
Sheryl G. VERIFIED CUSTOMER
I appreciate the friendly, efficient and prompt service that I received today. My car was returned to me very clean and the repair job looks well done. I would recommend your center to others.
8/4/2022
Karen I. VERIFIED CUSTOMER
Mark is engaging, funny, thorough, keeps us informed, and makes things work! Always enjoy talking to him and glad he is my contact.
8/2/2022
Mike L. VERIFIED CUSTOMER
Mark was great! I especially appreciated the quote he provided for what our next service appointment will be.
I will definitely be coming back!
7/31/2022
Edna C. VERIFIED CUSTOMER
I will call
7/30/2022
Nicholas D. VERIFIED CUSTOMER
My car issues were not resolved. Corporate did not help either
7/30/2022
Andrea L. VERIFIED CUSTOMER
Mark was super helpful and kind and personable! He made for a really easy, pleasant experience!
7/29/2022
Edna C. VERIFIED CUSTOMER
Great service given
7/28/2022
Alexis R. VERIFIED CUSTOMER
Very Professional Service.
7/27/2022
Keyoki B. VERIFIED CUSTOMER
Horrible customer service. I was not satisfied. A manager called to try to resolve
7/27/2022
Michael P. VERIFIED CUSTOMER
I don’t think there will be a shock here, no need to call you know why I am disappointed.