Mark explained the timeline clearly for my modem upgrade and oil change. He kept me up to date on the estimated time and cost. He was very customer focused and did a great job.
However, I was unable to test my remote upgrade because the website was down. My appointment was on Friday and as of today/Monday, I have not received the activation code so I will be calling the dealership Tuesday.
Thank you, Patt Vilt
9/5/2022
Agina W. VERIFIED CUSTOMER
Mark was super Duper fast. I went to breakfast and my car was done before I can finish my last cup of coffee. Mark Communicated so well keep me up-to-date on everything. Always a pleasure with him he goes up and beyond.
9/4/2022
Teresa R. VERIFIED CUSTOMER
Great service by Mark Molly.
9/3/2022
Jessica H. VERIFIED CUSTOMER
Time spent on scheduled appointments is severely too long.
9/3/2022
Jamie S. VERIFIED CUSTOMER
Mark kept me posted on status of the car frequently during its service.
9/3/2022
Dolores D. VERIFIED CUSTOMER
Mark was very professional and kind.
9/3/2022
Arthur R. VERIFIED CUSTOMER
Frank Rossi did an exceptional job from start to finish.
9/2/2022
David S. VERIFIED CUSTOMER
Thank you Mark for going to the extra mile to provide top notch customer service. That’s why we come to International Auto of Orland Park. Keep up the great work!
9/2/2022
Kim R. VERIFIED CUSTOMER
They didn't vacuum the back of my ca. Why would they clean the front and not back? Otherwise I was very satisfied with my experience.
9/2/2022
Jeffrey S. VERIFIED CUSTOMER
Mark Molloy provided great service! Very happy with my service experience!
9/2/2022
Laura D. VERIFIED CUSTOMER
Mark was friendly, knowledgeable & had a great selection of humor.
9/2/2022
Newsome Video. VERIFIED CUSTOMER
Mark services and personality was impeccable, great guy.
9/1/2022
Kim A. VERIFIED CUSTOMER
I appreciate the excellent service
, everyone goes above and beyond
9/1/2022
Roy N. VERIFIED CUSTOMER
Excellent service
8/31/2022
Cynthia L. VERIFIED CUSTOMER
Great customer service!
8/31/2022
Chalyce D. VERIFIED CUSTOMER
Mark Malloy has been my Service Man for a couple of years now and his customer service is Top Notch! He’s always Attentive and reassuring. Mark is the Best to Ever Do It?? He is the Only One that I trust my vehicle with. Thank Always have an Awesome Experience when I’m at International Auto of Tinley Park.
8/29/2022
Gary M. VERIFIED CUSTOMER
Mark kept me fully informed how long it was gonna take he has no control and how long it takes to get parts which is in her a long car was clean yeah and Mark was great Tom thank you very much for all of us follow up and all of his time sincerely Gary M
8/29/2022
Julie K. VERIFIED CUSTOMER
Mark Molloy in your service Dept was great. Very customer service oriented. Very helpful and responsive. However, it took 4 trips to the dealership to get my problem fixed. I took a day off and spent more than 9 hours in the waiting room. Finally got a loaner - first customer service guy didn’t even mention that was an option. And it took nearly a week to get the problem corrected. I hope it’s done. The one silver lining was the car is still under warranty so I didn’t have to pay out of pocket. But I still feel that the problem should have been found the first or second trip.