Mr. Knapp was courteous as well as informative about services that I wasn’t aware of such as the shuttle service. My overall experience including the wait time and service was wonderful. Thank you
8/11/2023
Bern L. VERIFIED CUSTOMER
Gerald is a special person and he is the reason we keep coming back International Audi
8/10/2023
Greg H. VERIFIED CUSTOMER
Gerald was terrific, responsive, and courteous. He’s a keeper.
8/9/2023
Latania A. VERIFIED CUSTOMER
Hi, 2nd time at this location, all I can say is Gerald Wilson, is a very nice service provider! Thank you
8/9/2023
Robert B. VERIFIED CUSTOMER
Gerald Wilson is always very professional and on top of everything. Great job as always.
8/8/2023
Erick D. VERIFIED CUSTOMER
There was no conclusion drawn or remedy to my issues at-hand. I was told to bring it in the next time I saw that errors pop up on the dashboard and they would do a deep-dive on the car (that’s literally what I brought it in for). Waste of two hours of my time sitting there just to go home and have the error messages pop up on the way.
8/5/2023
Gloria N. VERIFIED CUSTOMER
Gerald was very efficient and friendly.
His customer service is spot on.
8/4/2023
Patrick O. VERIFIED CUSTOMER
Gerald Wilson was friendly and efficient. The loaner car was ready and clean and the repairs were done on time.
8/3/2023
Jacquelyn T. VERIFIED CUSTOMER
Too many texts confirming the appt and about surveys. I received 6 texts confirming the appt, and so far I've received 4 about surveys. It's too much.
8/2/2023
Richard M. VERIFIED CUSTOMER
Very efficient and courteous.
8/2/2023
Dorisetta G. VERIFIED CUSTOMER
Keep me informed
8/2/2023
Peggy K. VERIFIED CUSTOMER
I have been a customer for almost 25 years and I have always had superior service. Gerald greets me by name and has all my paperwork in hand. He always keeps me informed as to the progress of my service.
The talks me for being a loyal Audi customer and he appreciates my business. He always says drive home safe and see you at your next service.
He is always professional and has any and all information I need.
He is a great asset and Audi is fortunate to employ him.
8/2/2023
Maxwell K. VERIFIED CUSTOMER
I appreciated Mr. Gerald Wilson’s professionalism in the handling of my car’s service needs. I recently moved back to Illinois, and I look forward to using Audi Orland Park Services.
8/1/2023
Jeanine L. VERIFIED CUSTOMER
Gerald was fabulous! Thank you so much!!
7/31/2023
Frank K. VERIFIED CUSTOMER
Gerald as usual was fantastic!!
7/29/2023
Joseph B. VERIFIED CUSTOMER
Yes 5 out of 5 stars
7/29/2023
Raymond A. VERIFIED CUSTOMER
Micah was very professional and my issues and questions addressed.
7/28/2023
Tanya D. VERIFIED CUSTOMER
Gerald Wilson is knowledgeable and always great!
7/28/2023
Paul S. VERIFIED CUSTOMER
Great Service…great people!
7/27/2023
Deborah V. VERIFIED CUSTOMER
The service providers were very friendly and helpful however the Audi process is not. The amount of paperwork and waiting for people to assist the influx of customers were not.