It was a smooth process. The problems about the recall were explained and the service agent was very attentive and efficient. I have never been disappointed by the superb service staff
5/19/2022
Nick T. VERIFIED CUSTOMER
Job well done as always!
5/18/2022
Carla S. VERIFIED CUSTOMER
Excellent Service as Usual
5/18/2022
Jennifer J. VERIFIED CUSTOMER
Excellent customer service
5/17/2022
Daniel B. VERIFIED CUSTOMER
Great and timely service
5/14/2022
Ross N. VERIFIED CUSTOMER
The whole experience was well done and Gerald Wilson did a great job
5/14/2022
Gawaine P. VERIFIED CUSTOMER
Gerald was very prepared when I arrived and very professional in handling this servicing. It took a little over an hour so I was pleased.
5/13/2022
Sharlene C. VERIFIED CUSTOMER
I really appreciate Gerald and his amazing work ethic. Thank you!
5/13/2022
Alonzo C. VERIFIED CUSTOMER
excellent,friendly and and timely
5/10/2022
Joseph K. VERIFIED CUSTOMER
Gerald was excellent however he was not provided the ability to offer me a loaner vehicle during the service. This was the first time a loaner was not provided to me at Orland Park Audi. Disappointing drop in the level of service.
5/10/2022
Laura S. VERIFIED CUSTOMER
A yellow fault code happened on my way home. The sensor need to be synced as now I have icon on.
5/7/2022
Jonathan E. VERIFIED CUSTOMER
Jonathan himself was very good and communicated each day he was at work. However, when he wasn’t there, I was unable to reach anyone for 2 days to find out what was going on with my car. Seems the servoce department is in need of help or something
5/7/2022
Tricia A. VERIFIED CUSTOMER
Everyone was amazingly nice
5/6/2022
Rita J. VERIFIED CUSTOMER
Thanks again for your service.
5/5/2022
Darlene V. VERIFIED CUSTOMER
This is the 2nd time I've pick up my vehicle and it was half clean . The inside had not been touch at all nor the windows and half wipe my rims. Once I inform the representative he offer me to wait for someone to clean.I couldn't wait was on my way to work. Even the loaner car could of been cleaner . Thanks
5/5/2022
Victor F. VERIFIED CUSTOMER
Everything went great I’ll be back when I need service or a new car.
5/5/2022
Kashanda D. VERIFIED CUSTOMER
Great customer service
5/4/2022
Barbara H. VERIFIED CUSTOMER
Darius is an Exceptional Representative of your Company. He is proficient; he keeps me updated. He is always Professional & I will appreciate his attention to detail. An Exceptional Representative for your Company
5/4/2022
Duncan F. VERIFIED CUSTOMER
First class process all the way, from schheduling to pick up. Dariusz was potstanding
5/3/2022
Donna D. VERIFIED CUSTOMER
The waiting room could be cleaner and better equipped if you are asking people to sit for 2hours while you do car maintenance. No outlets to plug into, bad chairs, music going and a tv playing.